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Recharge support is fantastic. We were will a smaller subscription management company prior and it might be days before we heard back from them. Recharge does a great job at prioritizing support tickets and replying promptly, even to low level issues.
We appreciate your feedback!
- Ty Bailey | VP of Services
Customer Support was excellent and we are a new client of recharge. My direct contact was Mallory C at recharge and she was professional, helpful, courteous and fast. Having spent time with other support services from other companies, Mallory's customer care really stood out. She addressed the situation expertly and quickly and kept me constantly updated on the progress of my ticket. Mallory also flawlessly reported back to me in a timely fashion on specific developments as she promised. Promises made were promises kept. I am completely satisfied (and impressed) by the service I received and I give my highest commendation to Mallory.
We appreciate you taking the time to leave a review - and for the fantastic shout out to Mallory!
- Ty Bailey | VP of Services
Jenalyn got my problem solved really quickly — super glad to have switched over to ReCharge. My subscriptions are so much easier to manage now.
We appreciate your five star review - and the shout out to Jenalyn!
- Ty Bailey | VP of Services
I've been using the Recharge Subscriptions app for our business, and it has been an absolute game-changer. The seamless integration with Shopify and the intuitive user interface make managing subscriptions incredibly easy. The app's robust features allow me to customize subscription plans, automate recurring payments, and provide a top-notch experience for my customers.
The support team is exceptional, always quick to respond and resolve any issues. Thanks to Recharge, my business has seen a significant increase in customer retention and satisfaction. I highly recommend this app to anyone looking to streamline their subscription management process!
Thank you so much for taking the time to leave a review!
- Ty Bailey | VP of Services
I have a great experience with Recharge. Despite a short timeframe for our launch, Vinse Ridenour and the team responded to my questions very quickly. Highly recommended!
We appreciate you sharing your experience!
- Ty Bailey | VP of Services
Great help, quick response time. Thanks team!
Thank you for your review!
- Ty Bailey | VP of Services
So far very very happy with Recharge. Not only with the app itself, the functionality and how clean and simple everything is but mainly with the help and support I received from their team, mainly Vinse Ridenour who was there helping us get set up and launched every step of the way. There was never a question or issue that was not addressed and solved immediately. Very excited to see what recharge does for out business.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Great app and great experience with customer support. Nena was super helpful in getting my issues resolved!
We appreciate your review and the shout out to Nena!
- Ty Bailey | VP of Services
Recharge has been a game-changer for our Shopify store! Setting up product subscriptions was a breeze, and our customers love the convenience of receiving their favorite items at regular intervals. The interface is user-friendly, making it easy to manage subscriptions and customize intervals to fit our needs. Plus, their customer service is top-notch—responsive, helpful, and always ready to assist with any questions. Highly recommend Recharge for any business looking to add a subscription model!
Thank you so much for your feedback and five star review!
- Ty Bailey | VP of Services
Great service from Nena! Quick and efficient, and very co-operative.
Glad to hear about your positive experience! Thank you for your review.
- Ty Bailey | VP of Services