Avaliações (1 912)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
Editado a 10 de fevereiro de 2022

I used this app to start my subscription business model. It works great. But the best point is the customer service. Katrina and Jaden are the best, no matter how many times you need their help, they will be there as soon as they can solving your doubts!! Really happy finding this application!

deRodriguez
Espanha
Over 1 year usando a aplicação
Editado a 9 de fevereiro de 2021

My company uses this app for subscription services. I have opened many help tickets before, but Alicia J was by far the most helpful, she answered each of my questions with depth and understanding. I appreciate this type of customer service interaction because my role is also in customer service. Thanks Alicia!

Swisse Vitamins & Supplements
Estados Unidos
Over 1 year usando a aplicação
28 de março de 2022

We had a strange problem with orders getting stuck in Pending. Kiki from Tech Support was really excellent- she followed up with their development team to resolve the problem, and checked in with me multiple times after it had been fixed to make sure there were no further problems. Very impressed.

My Supper Hero
Reino Unido
Over 1 year usando a aplicação
28 de janeiro de 2022

I haven't used the app much yet, but the help crew has been super helpful so far as I am trying to set everything up.

Swelter Coffee
Estados Unidos
Over 1 year usando a aplicação
7 de abril de 2022

The support was awesome and quick! Needed some help with Recharge and Shopify integration and I was given a clear instruction and assistance.

Teestimony Brand
Estados Unidos
Over 1 year usando a aplicação
14 de março de 2021

Alicia J. with ReCharge was so helpful! She replied to me over the weekend, when I didn't expect to hear back until Monday. Not only did she quickly help me out, she confirmed everything was working on Sunday morning! Before I even logged into my laptop, she had proactively checked my account to make sure the changes were made effective. I love ReCharge and have had nothing but success using this application! 12/10 would recommend.

Copper Paws
Estados Unidos
Over 1 year usando a aplicação
22 de julho de 2021

Alicia and Matt from Recharge were super helpful in getting me set up with payment and checkout for my Shop. Thank you so much!

Thriving Bites
Estados Unidos
Over 1 year usando a aplicação
1 de abril de 2022

Recharge is a dependable subscription app for Shopify stores. Customer support including Hazel and Robert are great. You can tell Recharge is listening to feedback and working to implement solutions to issues encountered.

The Coffee Bean & Tea Leaf® Online Store
Estados Unidos
Over 1 year usando a aplicação
Editado a 8 de julho de 2021

Troy is amazing and incredibly helpful! He knew exactly how to help me and was very thorough with his instructions. He responded fast to my inquiry and I could not be more grateful! ReCharge has excellent customer service overall and has been incredibly helpful when we need to update things in our system. They are happy to set up calls with us for extra assistance and help our business run successfully.

Leaf'd Box
Estados Unidos
Over 1 year usando a aplicação
14 de abril de 2023

customer service is great!! They walked me through all my questions and updated some of my features. This truly is a great app. I'm so glad I found them.

Sulina Shop
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Recharge 10 de maio de 2023

Thank you for the shout-out to our support crew and for your positive feedback. We're glad you found us, too!
- Ty | VP of Services