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Nena provided me with timely and efficient support and was very friendly and polite :-)
We're glad to hear you've had a positive experience with Recharge. We appreciate the review!
- Ty Bailey | VP of Services
I received great and friendly customer support from Meredith. I really appreciated her quick response to my issue. She was very patient as we worked together on answering my problem. Thank you!
The technical support team thoroughly gets in-depth in helping us resolve our Recharge concern. They provided us with a lot of files that are very helpful. Thank you so much for helping us out!
Thank you so much for the positive feedback and the shoutout to our support team. We are always striving for the highest level of support for our merchants.
- Ty | VP of Services
I've been using Recharge for a while now, and have always had a positive experience. In the last few days, I have been experimenting with some slightly more complex elements within the page designs and was stumbling at getting my subscription app to work correctly with Recharge. However, I reach out to their support team and was helped every step of the way by Eduardo who personally helped me fix the issue that was arising. Clearly, Eduardo offered some out-of-scope support which I massively appreciate.
Thanks!
App is amazing. The one support situation we needed help with was handled so fast with awesome communication. We are big fans. Thank you!!!!
this app has great customer service and customizability. their team went above and beyond to assist us in changing our UX
Recharge is easy - setting up a regular customer base for a solid proportion of your monthly sales makes life easier for us and for the customer.
Excellent App to increase ACV. The customer service is also GREAT! Matt made sure to take care of all our concerns. A++
I switched from Bold and I'm very happy I did. Improved analytics, checkout flexibility, and bundling.
Nigel S. was great! Top-notch! Easy to work with, responsive, helpful and communicative. Thanks for the great service!