Avaliações (1 960)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
Editado a 10 de fevereiro de 2021

I use this app for monthly subscriptions on our website. It is user friendly and even when there is something I don't know how to manage, their support team is prompt and very helpful.

Outstanding Foods
Estados Unidos
Aproximadamente 1 ano usando a aplicação
26 de janeiro de 2024

Excellent customer support, huge thanks to Christian that has done an amazing work!

Pacha™
França
Aproximadamente 1 ano usando a aplicação
Questão respondida por Recharge 29 de janeiro de 2024

Thank you for the review and the shout out to Christian!

- Ty Bailey | VP of Services

9 de novembro de 2022

Very easy to setup the app to work, but due to the way our site was designed, we needed some custom functionality. The customization in the app is quite limited so we needed some assistance - we contacted Recharge support and they directed us to their merchant dev program, where we ended up finding Nick from e-shop Genius. They helped us setup the app to function exactly as we wanted, and all for free! Nick was very responsive to our questions.

Oceans Alive
Reino Unido
Aproximadamente 1 ano usando a aplicação
20 de abril de 2023

I had an issue with a missing contract, and Sean G. was friendly and quick to resolve the issue for me and get the user's information added. Anytime I have needed to reach out to Recharge for assistance, their agents have consistently been pleasant and knowledgeable.

Omaze UK
Reino Unido
Aproximadamente 1 ano usando a aplicação
Questão respondida por Recharge 10 de maio de 2023

We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services

23 de junho de 2021

Appli très intuitive, équipe très réactive. Le service support répond en général dans la journée, vraiment top!

choosemi
França
Aproximadamente 1 ano usando a aplicação
15 de dezembro de 2023

Excellent customer service! Kiki from Recharge was amazing and helpful in answering my question.

Rebel Cheese
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Recharge 19 de dezembro de 2023

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

Editado a 29 de outubro de 2022

This app is great - makes subscriptions easy to manage and their support team is very helpful and responsive. Highly recommend.

JMB Living
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Editado a 17 de abril de 2023

I've been working hard at setting up my Shopify business and my products require customizations to how subscriptions are handled. I had a few issues that I ran into but the Recharge team provided fantastic support in helping resolve them. Adam was great in following up and was happy to go on the journey of figuring out what my issues were and how to get them fixed. Great customer service!

JuuJBox
Estados Unidos
Aproximadamente 1 ano usando a aplicação
22 de setembro de 2023

Great product and customer service! Kiki helped me out quickly.

Dustless Blasting® Online Store
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Recharge 2 de outubro de 2023

Thank you for the five star review - and for the shout-out to Kiki! We're glad to hear that you've had a good experience with Recharge.

- Ty Bailey | VP of Services

10 de abril de 2023

Mallory C. was very helpful with my request for information. She responded very quickly and provided exactly the information I was needing. Great job!

Boil-The-Bag Peanuts
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Recharge 10 de maio de 2023

Mallory is a rockstar! Thank you so much for your kind words and positive review. We're glad your experience with Recharge has been five-stars.
- Ty | VP of Services