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Great App and great support. We use Recharge in 5 Shopify Stores and it works fine. Also the support is very friendly!!!
Very easy to setup the app to work, but due to the way our site was designed, we needed some custom functionality. The customization in the app is quite limited so we needed some assistance - we contacted Recharge support and they directed us to their merchant dev program, where we ended up finding Nick from e-shop Genius. They helped us setup the app to function exactly as we wanted, and all for free! Nick was very responsive to our questions.
Appli très intuitive, équipe très réactive. Le service support répond en général dans la journée, vraiment top!
This app is great - makes subscriptions easy to manage and their support team is very helpful and responsive. Highly recommend.
Great product and customer service! Kiki helped me out quickly.
Thank you for the five star review - and for the shout-out to Kiki! We're glad to hear that you've had a good experience with Recharge.
- Ty Bailey | VP of Services
Nevena, Marc and Nikola T went above and beyond to help - we are very grateful - thank you for your great service!
We appreciate the shout-outs to our team!
- Ty Bailey | VP of Services
I've been working hard at setting up my Shopify business and my products require customizations to how subscriptions are handled. I had a few issues that I ran into but the Recharge team provided fantastic support in helping resolve them. Adam was great in following up and was happy to go on the journey of figuring out what my issues were and how to get them fixed. Great customer service!
Mallory C. was very helpful with my request for information. She responded very quickly and provided exactly the information I was needing. Great job!
Mallory is a rockstar! Thank you so much for your kind words and positive review. We're glad your experience with Recharge has been five-stars.
- Ty | VP of Services
Bryan Nguyen provided excellent support and quickly helped me with resolving my issue and getting the most from the app.
This app is continuously making improvements with the platform and as such the tech support team is able and eager to help. UPDATE: We greatly appreciate the help from Vinse across multiple brands which we have. Without him we would still be spinning our wheels!