Recharge Subscriptions , 1 741 avaliações

Avaliação geral
4,5
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
13 de março de 2024

Thank you Malik!

Double Wood Supplements
Estados Unidos
Over 7 years usando a aplicação
Questão respondida por Recharge 21 de março de 2024

Thank you for taking the time to leave five stars and a shout out for Malik!

- Ty Bailey | VP of Services

8 de janeiro de 2024

The agent was great! They sent me some reference links to review.

Revelation Health LLC
Estados Unidos
Over 6 years usando a aplicação
Questão respondida por Recharge 16 de janeiro de 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

20 de dezembro de 2023

Having found out more on the capabilities within Recharge, there is so much more we as a company can gain from the tool. General reporting drilled down further by product is super helpful knowing where to apply the gas. Flows discussed are a nice and easy way to extend purchase behavior on our best customers. I look forward to applying these and so much more!

Naomi Whittel
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Recharge 26 de dezembro de 2023

We're glad to hear that you've enjoyed your experience with Recharge!

- Ty Bailey | VP of Services

4 de janeiro de 2024

We love using recharge! I have had nothing but stellar experiences with their customer support team.

Organic Muscle Fitness Supplements
Estados Unidos
About 8 years usando a aplicação
Questão respondida por Recharge 16 de janeiro de 2024

We appreciate the kind words and five star review!

- Ty Bailey | VP of Services

2 de janeiro de 2024

Recharge has been a great solution for my new business. At $99 / month I can accomplish everything I need and don't have to spend $500 / month or more like some of the competitors. Recently had a customer service technical question and their CS rep emailed me back within minutes and solved my problem. Great experience so far!

Sunnyday
Estados Unidos
6 months usando a aplicação
Questão respondida por Recharge 16 de janeiro de 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

11 de janeiro de 2024

We enjoy using this platform for our subscription orders. They also have a great Customer Support Team!

Om Organics
Canadá
Almost 2 years usando a aplicação
Questão respondida por Recharge 16 de janeiro de 2024

Thank you for the review and the shout out to our Support Team!

- Ty Bailey | VP of Services

4 de janeiro de 2024

We had a very complex issue that took months to resolve but Milos on the customer service team did a fantastic job staying on top of it and meeting our needs.

Domestique Wine
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por Recharge 16 de janeiro de 2024

Thank you so much for taking the time to leave a review - and for the shout out to Milos!

- Ty Bailey | VP of Services

15 de dezembro de 2023

Mallory was super helpful with my particular issue. Not only did they understand exactly the issue I was explaining over chat, they took the time to fully vet the resolution and presented me with exact instructions to complete in my Shopify back end. Once I corrected the issue, Mallory stayed on the ticket and responded to let me know that the issue had been resolved from Recharge's perspective as well. Excellent, efficient service with a resolution completed within the initial contact. Keep up the great service!

I.E. Green Tea
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Recharge 19 de dezembro de 2023

Thank you for leaving a review and for the shout out to Mallory!

- Ty Bailey | VP of Services

9 de janeiro de 2024

Vinse was amazing in helping me set up Recharge. He ensured my integration was smooth and easy. I am excited to roll out subscriptions, and I look forward to reverting back in a few months after use.

Whey Better Bar
Estados Unidos
3 months usando a aplicação
Questão respondida por Recharge 16 de janeiro de 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

23 de março de 2024

Big slog to suddenly charge customers $100 a month. Nor recommended

Aristotelis Ke Anthoula
Austrália
Over 1 year usando a aplicação
Questão respondida por Recharge 25 de março de 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services