Recharge Subscriptions , 1 728 avaliações

Avaliação geral
4,5
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
20 de dezembro de 2021

Helpful customer service. They went above and beyond to find a solution to my use case! I use them for both pre-paid and recurring subscriptions.

Tekuno
Estados Unidos
2 months usando a aplicação
17 de novembro de 2021

Received good support with an issue after custom theme install which solved my problem very quickly. Only reason I'm giving 4 stars is because a little bit of code was left on a theme file which I had to clean up. Other than that a very positive experience.

Koru Nutrition
Nova Zelândia
About 4 years usando a aplicação
Editado a 30 de junho de 2021

Everyone was extremely responsive and helpful with solving a few issues we were having. I am happy with the service.

Ava's Pet Palace
Estados Unidos
2 months usando a aplicação
8 de fevereiro de 2022

I had a very good and effective customer service experience. Really supportive and fast. Problem was solved

Om Deli
Alemanha
2 months usando a aplicação
16 de fevereiro de 2023

Absolute garbage. Where to even begin? Save yourself a LOT of headaches and don't come anywhere near this horrendous app.
Horrendous functionality, horrendous support, horrendous documentation. Absolute joke but not funny.

Aria Lattner
Estados Unidos
About 4 years usando a aplicação
6 de abril de 2022

I had a really good experience with this app. Support is always extremely responsive and helpful. Like it a lot more than what else is available.

SUBI
Canadá
2 months usando a aplicação
2 de agosto de 2022

We're not in love with the ReCharge app. It's a bit non-intuitive and wonky for customers to easily make changes. Seems most can not figure out how to log in to their accounts. I WILL say that we've recently had an issue that we have been dealing with ReCharge Customer Support, and they have been fabulous. Specifically Zachary and Hector. Prompt, efficient, and effective has been their troubleshooting. They're exemplary.

gfJules
Estados Unidos
About 5 years usando a aplicação
12 de maio de 2022

I love this app, everything was simple to install and I love how it looks on the store. Customer service is top notch as well- highly recommend!

Gift The Gospel
Estados Unidos
2 months usando a aplicação
Editado a 6 de agosto de 2021

Great experience so far, Evangeline on the ReCharge Support team was extremely helpful! We had a non-standard issue, and she truly went above and beyond to make the app work for our business

Joe 2.0 Coffee
Estados Unidos
2 months usando a aplicação
19 de outubro de 2021

We just launched Recharge on our store and it was not easy because of our ERP system. We had to tweak the migration plan due to this but Vinse Ridecour has helped us so much and the launch was successful. He was very responsive, knowledgeable, and we're very happy he was our launch engineer! He responded to our emails no matter what time of the day, even on his vacation. Thank you so much! It was the best support experience!

49th Parallel Coffee Roasters
Canadá
2 months usando a aplicação