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They were so helpful on getting the app installed on my client's site! We were pleased with their support team and functionality of the app.
Helpful customer service. They went above and beyond to find a solution to my use case! I use them for both pre-paid and recurring subscriptions.
Everyone was extremely responsive and helpful with solving a few issues we were having. I am happy with the service.
I had a very good and effective customer service experience. Really supportive and fast. Problem was solved
I was reluctant to sign up to Recharge at first because of the higher price vs the lower priced subscription management apps available, however I have to say this is already proving extremely valuable.
First it's a well built app which just works so I don't have to worry about that, and the support team has always been highly responsive and extremely helpful with their responses (thank you Vincent for your support just now).
I also have found that more revenue is being saved because of the workflow from Recharge to encourage skipping, rather than a straight off the bat cancellation from the customer, so it's already proving highly valuable.
Great app, highly recommend!
Thank you for taking the time to leave a five star review!
- Ty Bailey | VP of Services
I had a really good experience with this app. Support is always extremely responsive and helpful. Like it a lot more than what else is available.
Customer support has been great and answered any questions I've had very promptly.
Thank you for the five star review! We appreciate it.
- Ty Bailey | VP of Services
I love this app, everything was simple to install and I love how it looks on the store. Customer service is top notch as well- highly recommend!
Great experience so far, Evangeline on the ReCharge Support team was extremely helpful! We had a non-standard issue, and she truly went above and beyond to make the app work for our business
We just launched Recharge on our store and it was not easy because of our ERP system. We had to tweak the migration plan due to this but Vinse Ridecour has helped us so much and the launch was successful. He was very responsive, knowledgeable, and we're very happy he was our launch engineer! He responded to our emails no matter what time of the day, even on his vacation. Thank you so much! It was the best support experience!