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We have just joined Recharge and its exactly what is needed for our customers. The connecting was easy and their support team are there when needed.
Thank you for taking the time to leave us your positive feedback - and for the shout out to our support team!
- Ty Bailey | VP of Services
Support was great and was able to answer my questions very quickly and get things working the way they are supposed to!
Amazing app for managing subscriptions! Best support team on Shopify app store, they helped me with every request I had!
Very fast support from them on my first request. Haven't used the app much yet but so far so good. Happy with it.
Easy as - amazing customer support too! Takes no time to set up and integrates perfectly with shopify!
After my unsuccessful effort to try ReCharge someone from their support department reached out and asked specifically what my subscription needs might be. After meticulously reviewing my subscription program he worked with his team to make sure my program would work exactly as I needed it to. He was very patient with all of my requests and made sure every question I had was answered. If you run a small (tiny) business and are looking to add a subscription component to your offerings, I HIGHLY recommend you give ReCharge a chance. If you have any issues, they will be more than accommodating and happy to help!
Nick from e-shop genius was incredible in tweaking the subscription widget when we moved over to Recharge, really efficient and it looks 100x better.
Thank you so much for taking the time to leave us a review!
- Ty Bailey | VP of Services
Better than I expected, including customer service. The app provides a lot of possibilities for how to reduce the churn rate and have happy customers.
Bryan was absolutely amazing as a customer service agent! I had a trouble setting up a workflow for a client and it was so hard to figure out where I had gone wrong. Bryan went above and beyond to help me resolve the issue(s) we were having and get it working immediately for our customers.
Customer service is great. They have a fast response time and they gave me the info I needed. Thanks Hector!