Avaliações (1 912)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
13 de dezembro de 2023

I was reluctant to sign up to Recharge at first because of the higher price vs the lower priced subscription management apps available, however I have to say this is already proving extremely valuable.

First it's a well built app which just works so I don't have to worry about that, and the support team has always been highly responsive and extremely helpful with their responses (thank you Vincent for your support just now).

I also have found that more revenue is being saved because of the workflow from Recharge to encourage skipping, rather than a straight off the bat cancellation from the customer, so it's already proving highly valuable.

Great app, highly recommend!

Kaigum
Reino Unido
2 months usando a aplicação
Questão respondida por Recharge 19 de dezembro de 2023

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

Editado a 7 de novembro de 2024

Recharge is an amazing add on to your store & their customer service is exceptional when any issue pops up... Jaden W, extremely helpful guy.

Gutology
Reino Unido
Over 1 year usando a aplicação
Questão respondida por Recharge 4 de março de 2024

Thanks for the five stars!

- Ty Bailey | VP of Services

11 de abril de 2024

Implementing Recharge into our business was a breeze, thanks to Vinse's outstanding assistance. His expertise made complex concepts easy to understand, and his responsiveness ensured all my questions were promptly addressed. Plus, the software itself is incredibly user-friendly, making managing subscriptions a smooth and efficient process. Highly recommended for anyone considering integrating to Recharge!

Fish For Skeptics
Estados Unidos
3 months usando a aplicação
Questão respondida por Recharge 22 de abril de 2024

We appreciate you taking the time to leave this review!

- Ty Bailey | VP of Services

2 de janeiro de 2024

Recharge has been a great solution for my new business. At $99 / month I can accomplish everything I need and don't have to spend $500 / month or more like some of the competitors. Recently had a customer service technical question and their CS rep emailed me back within minutes and solved my problem. Great experience so far!

Sunnyday
Estados Unidos
6 months usando a aplicação
Questão respondida por Recharge 16 de janeiro de 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

1 de maio de 2024

We had a great experience with Jairus Streight, he was super supportive, and our onboarding process was smooth. I would highly recommend Jairus as your onboarding manager.

Go-To Skincare
Austrália
About 2 months usando a aplicação
16 de maio de 2024

The best in the business for eComm whether small or big business on Shopify.

Blaze n Chill
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Recharge 20 de maio de 2024

We appreciate your review.

- Ty Bailey | VP of Services

4 de janeiro de 2024

We love using recharge! I have had nothing but stellar experiences with their customer support team.

Organic Muscle Fitness Supplements
Estados Unidos
About 8 years usando a aplicação
Questão respondida por Recharge 16 de janeiro de 2024

We appreciate the kind words and five star review!

- Ty Bailey | VP of Services

7 de fevereiro de 2024

Easy to use and always easy to contact and get help when needed!

Hatchet Coffee
Estados Unidos
Over 5 years usando a aplicação
Questão respondida por Recharge 12 de fevereiro de 2024

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

Editado a 20 de fevereiro de 2024

Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.

Ma'at42 Life
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Recharge 19 de fevereiro de 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new

6 de fevereiro de 2024

Awesome customer support. A big shoutout to Roberto, he was quite helpful and diligent in resolving our issue.

Intimate Rose
Estados Unidos
About 5 years usando a aplicação
Questão respondida por Recharge 12 de fevereiro de 2024

We appreciate the shout out to our hardworking support team!

- Ty Bailey | VP of Services