Avaliações (1 917)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
Editado a 5 de janeiro de 2024

Recharge is a helpful subscription tool. We have been with them for years and years and cannot imagine another subscription tool.

Recently we were helped by Trystan, who was able to provide us with access to their Recharge's new tools like Bundles, which will vastly improve our customer experience. Thanks for the help Trystan!

TruBrain
Estados Unidos
Over 7 years usando a aplicação
4 de outubro de 2023

Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!

Colectivo Coffee
Estados Unidos
Over 7 years usando a aplicação
Questão respondida por Recharge 16 de outubro de 2023

Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too!

- Ty Bailey | VP of Services

Editado a 17 de agosto de 2021

Love Recharge support - always helpful and fast. I cringe at the thought of reaching out to most support orgs, but not Recharge. Most recently, Bryan Nguyen took awesome care of me. Just worked with them again, great as always!

Blendtopia
Estados Unidos
Over 7 years usando a aplicação
26 de outubro de 2023

Recharge works like a charm and we've had our fair share of difficult requests and the support is always on point! Thanks Juan C. keep up the great work!!

Ayoba
Estados Unidos
About 7 years usando a aplicação
Questão respondida por Recharge 15 de novembro de 2023

Thank you for taking the time to leave a review - and for your shoutout to Juan!

- Ty Bailey | VP of Services

21 de setembro de 2023

Renata V. was very helpful and efficient! Thank you!

Barlow Herbal
Estados Unidos
About 7 years usando a aplicação
Questão respondida por Recharge 2 de outubro de 2023

Thank you for the review and the shout-out to Renata! We think the highest of her as well!

- Ty Bailey | VP of Services

Editado a 6 de maio de 2022

Excellent service from Dora on the support team. She was able to solve my problem quickly and professionally.

Nature's Lab
Estados Unidos
Over 7 years usando a aplicação
11 de maio de 2021

Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.

PrettyLitter
Estados Unidos
Over 7 years usando a aplicação
22 de abril de 2023

We use Shopify and Recharge for all of our sales transactions. We had some issues with Recharge when they were changing things around. I contacted the support team because some of the changes didn't work for us. The support team was FANTASTIC!! I worked a lot with Renata and she was so great at listening to our needs and making changes again that would work with our business and customers. Every time I have contacted them for any issue, they have been 1) HUMAN!!! 2) Great at listening and communicating and 3) Following up. THANK YOU, THANK YOU for such a great team that really CARES about their customers! It makes our jobs so much better and easier!!!

Suzy Cohen
Estados Unidos
About 7 years usando a aplicação
Questão respondida por Recharge 10 de maio de 2023

We agree - Renata is a rockstar! Wow - thank you so much for your kind words and the shout out to our hardworking support team. We strive to be there every step of the way for our merchants, no matter what changes may come along.
- Ty | VP of Services

21 de fevereiro de 2024

Their support team is great to deal with. Very straightforward and cool.

BulkSupplements.com
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Recharge 26 de fevereiro de 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

8 de janeiro de 2024

The agent was great! They sent me some reference links to review.

Revelation Health LLC
Estados Unidos
Over 6 years usando a aplicação
Questão respondida por Recharge 16 de janeiro de 2024

We appreciate the five star review!

- Ty Bailey | VP of Services