Avaliações (1 917)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
29 de junho de 2021

Amazing support! The team is always there to help and is also the oldest subscription app in the market which makes it more reliable than others!

Kettle & Fire
Estados Unidos
Almost 7 years usando a aplicação
11 de outubro de 2023

Service was great, very fast and provided exactly the information I needed

BotanicBaby
Austrália
Almost 7 years usando a aplicação
Questão respondida por Recharge 16 de outubro de 2023

Thank you for taking the time to leave us a review! We appreciate it.

- Ty Bailey | VP of Services

6 de fevereiro de 2024

Awesome customer support. A big shoutout to Roberto, he was quite helpful and diligent in resolving our issue.

Intimate Rose
Estados Unidos
About 5 years usando a aplicação
Questão respondida por Recharge 12 de fevereiro de 2024

We appreciate the shout out to our hardworking support team!

- Ty Bailey | VP of Services

9 de outubro de 2024

Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10.

My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients!

Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out.

LOA SKIN
Canadá
Questão respondida por Recharge 21 de outubro de 2024

Thank you so much for your review and feedback!

- Ty Bailey | VP of Services

Editado a 20 de agosto de 2024

Often when I reach out to ReCharge they will fix the problem for me. It's great! This allows me to get back to the customer so much quicker- Thanks Amber!

GoodnessMe
Austrália
Over 6 years usando a aplicação
13 de maio de 2022

We have been using Recharge Apps for over 3 years and it does everything we need it to do and more. Support has been incredible since day 1. Upgraded our theme this month and the transition has been smooth. Noticed an issue this week and Recharge provided us with 5 hours of free development to fix it, Nick from e-shop genius fixed it incredibly quickly and now everything is running again. Would recommend this app for any subscription product needs. - Cheesyplace.com Cheese Club and Gourmet Gifts in Canada

Cheesyplace.com
Canadá
Over 6 years usando a aplicação
22 de fevereiro de 2021

Great app, works perfectly for our subscription service. Very helpful customer service - even on the standard tarrif.

Yallah Coffee
Reino Unido
Over 6 years usando a aplicação
Editado a 20 de julho de 2021

John addressed my issue immediately and correctly putting me back on track saving me time. Appreciated the prompt and quality support.

Fetching Foods
Estados Unidos
Over 6 years usando a aplicação
Editado a 15 de novembro de 2021

The app is not the most intuitive and a bit tricky to set up... BUT it definitely works, and it works great. Thanks especially to the excellent customer service team.

Salutoceuticals
Estados Unidos
Over 6 years usando a aplicação
22 de setembro de 2022

Recharge works well for my business after some tweaks. Thankfully Nick from e-shop Genius was able to support us on those changes! Thanks Nick!

Buck Brush Company
Estados Unidos
Over 6 years usando a aplicação