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Sean G. was super helpful and fast to provide an answer to the request I submitted. Even if he went to investigate a solution, he made me feel like I could wait a lifetime with his humor and kind messages. So, thank you for making my support experience pleasant.
The Recharge team has been great (Ana, Brendhain, Timoor & Jairus specifically). We've been with them from the beginning and they've been open to ideas and very responsive in helping to solve anything that needs to be addressed.
Great, timely support! This app works fantastic and has been extremely beneficial in the growth of our e-commerce business over the past few years.
Tigist was amazing! I've been a customer for over 5 years and the service is consistent and amazing.
We had a bug affecting our ability to create refunds in recharge. Breanna assisted with the customer and provided all the steps to identify and fix the bug. She was quick, knowledgable, friendly, helpful & appreciated!
While trying to setup bulk changes I talked to Kevin G. He was extremely responsive and proactive. When I was confused he responded with very helpful information that actually helped. It was one of the best customer support experiences I've ever had. Thanks Kevin G!
Meredith M. was of great assistance in resolving the issue I was having with receiving exports from Recharge. Communication was clear and fast. Thanks again Meredith!
Had a great experience with Jenalyn -- Recharge support is top notch! Whenever I have an issue responses are prompt and helpful.
ReCharge does exactly what we need it to do and the customer service reps are super responsive and professional.
Very helpful on the support chat in helping me get the shipping rates to pull correctly for the subscription boxes. Dora was quick and clear on what to do.