Avaliações (1 912)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
Editado a 14 de fevereiro de 2024

They gave me my refund of surprising new charges after 7 days back and forth with Shopify support and them.

NETER NATURALS
Estados Unidos
Over 1 year usando a aplicação
7 de maio de 2024

Recharge Support is very good!

kmc australia
Austrália
Almost 3 years usando a aplicação
Questão respondida por Recharge 20 de maio de 2024

We appreciate your review!

- Ty Bailey | VP of Services

5 de fevereiro de 2024

Renanta was great at helping answer my questions quickly and completely!

LooLoo: Touchless Toilet Spray
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Recharge 12 de fevereiro de 2024

Thank you for the review and the shout out to Renata!

- Ty Bailey | VP of Services

19 de fevereiro de 2024

Increased price with no warning! £79.60 a month.

Absolute con! I think they are hoping most businesses won't notice or bother chasing refund.can only close account by requesting them to do it!

Stay away!

Nurtured By Nature
Reino Unido
Over 1 year usando a aplicação
Questão respondida por Recharge 26 de fevereiro de 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

15 de dezembro de 2023

Excellent customer service! Kiki from Recharge was amazing and helpful in answering my question.

Rebel Cheese
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Recharge 19 de dezembro de 2023

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

14 de março de 2024

Great app, easy to use and the support is super helpful!

SwiftNetllc
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Recharge 21 de março de 2024

We're glad to hear about your positive experience!

- Ty Bailey | VP of Services

2 de maio de 2024

Really easy to use and integrate tool.
Vincent from the support team was a key piece to make webhooks work.

Birchbox
Estados Unidos
7 days usando a aplicação
Questão respondida por Recharge 20 de maio de 2024

We appreciate your review and the shout out to Vinse!

- Ty Bailey | VP of Services

28 de novembro de 2023

We've tested out quite a few Subscription apps, but Recharge still is the most robust solution you will find, and their customer service is one of the best we've seen too!

NutriClub
Austrália
9 days usando a aplicação
Questão respondida por Recharge 4 de dezembro de 2023

Thank you for the five star review! We're glad to hear about your positive experience.

- Ty Bailey | VP of Services

19 de março de 2024

Nena was very helpful in resolving my issue and answering my questions.

Steel City
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Recharge 21 de março de 2024

We really appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

17 de janeiro de 2024

Great customer service, always helpful and thorough!

Farm Field Table
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Recharge 22 de janeiro de 2024

Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services