Avaliações (1 917)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
3 de julho de 2023

Great customer service! Very helpful in solving issues as they come up and the documentation library is very extensive.

WINPRO Pet
Estados Unidos
Over 5 years usando a aplicação
Questão respondida por Recharge 11 de julho de 2023

Thanks for taking the time to leave us a review! We're glad to hear that you're having a positive experience with Recharge.
- Ty Bailey | VP of Services

2 de março de 2021

Support has always been very responsive and helpful. There's some actions such as bulk discount importing that are not yet available to store admins in the app (I think they're working on it). It's always a seamless process but Brad S. from ReCharge Customer Support was especially great in helping with an urgent import request this time around. It was done in less than 24hrs. Overall, great experience working with the support team at Recharge.

SpoonfulOne
Estados Unidos
Over 5 years usando a aplicação
16 de março de 2022

Bryan was incredibly helpful as our support agent. ReCharge is a great subscription app. It has allowed us to scale and automate key features.

Hydroviv
Estados Unidos
Over 5 years usando a aplicação
16 de abril de 2024

I would highly recommend Recharge to any company looking to move into subscriptions. The product itself is fantastic but the onboarding team are even better. Arlon was incredibly helpful from start to finish.

Aromatherapy Associates
Reino Unido
9 months usando a aplicação
Questão respondida por Recharge 22 de abril de 2024

Thank you so much for the five star review!

- Ty Bailey | VP of Services

4 de maio de 2022

We have had multiple issues with customer accounts lately and Shayaan was AHHHHHMAZING in helping figure out what happened with this customer in addition to providing examples and an explanation. This is so helpful for us to further troubleshoot similar scenarios before reaching out to your team. Shayaan was also very nice in the process, didn't come off in any other manner than extremely nice and positive!

Livingood Daily
Estados Unidos
Over 5 years usando a aplicação
9 de fevereiro de 2022

I had a great experience and the service was outstanding. Issues resolved! Adam B was very helpful and provided details so we could understand and correct our issues.

Animal Health Warehouse
Estados Unidos
Over 5 years usando a aplicação
17 de novembro de 2021

We really enjoy using Recharge to run our subscription service. The customer support is always top notch and makes life much less stressful then it could be otherwise.

Coava Coffee Roasters
Estados Unidos
Over 5 years usando a aplicação
Editado a 19 de abril de 2022

We have been using this app for several years now and every once in awhile we run into a glitch which needs to be resolved by Recharge. Juan's support today was exceptional! He went above and beyond in both explaining and resolving our issues. I have been communicating with Recharge customer service for years now, but Juan is one of the best technicians I have ever dealt with. He was patient, kind and thorough and checked back with me to make sure that everything was correctly implemented. This is customer service at its best!

Hero Arts
Estados Unidos
Over 5 years usando a aplicação
14 de janeiro de 2022

So far our experience with Recharge has been amazing and much of that is due to our contact Gordon C. We were assigned under him in the first month or so after switching back and he has really helped us get up and running. He continually supports the business and is willing to help at any time. I have been extremely impressed with his knowledge and he has felt like part of our team. I will be really sad to lose him as a resource but he has done wonders for our experience with Recharge so far!

Tea Drops
Estados Unidos
Over 5 years usando a aplicação
9 de janeiro de 2024

Recharge is a game-changer! Effortless subscription management, seamless integration, and customer-friendly billing options. It's the go-to app for hassle-free recurring payments. It's more than subscription management, this app has so many amazing tools to boost customer loyalty. Highly recommend.

Bariatric Fusion
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por Recharge 16 de janeiro de 2024

We really appreciate your enthusiastic review!

- Ty Bailey | VP of Services