Avaliações (1 904)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
Editado a 31 de janeiro de 2022

This isn't my first time working with Recharge and it won't be my last. Recharge found the sweet spot of people + process. The team is incredible and beyond supportive. S/O to Ben M, Jaden W, & the wonderful Christian!!!! (Christian is truly the support rep of my dreams, so helpful! Everyone really cares about the tool and pushing towards improvements/reviews. I could not recommend more!

310 Nutrition
Estados Unidos
Over 7 years usando a aplicação
26 de outubro de 2023

Recharge works like a charm and we've had our fair share of difficult requests and the support is always on point! Thanks Juan C. keep up the great work!!

Ayoba
Estados Unidos
About 7 years usando a aplicação
Questão respondida por Recharge 15 de novembro de 2023

Thank you for taking the time to leave a review - and for your shoutout to Juan!

- Ty Bailey | VP of Services

Editado a 10 de setembro de 2024

I chatted with Irving and he did his special magic to process an order that I was having trouble with in Recharge. He even explained what had happened to cause the error, so it won't happen again. Now my customer is super happy and that makes me happy! :)

Better Way Health
Estados Unidos
Over 7 years usando a aplicação
14 de janeiro de 2022

As a merchant, getting help form employees of the apps I am subscribed to is very important. Breanna W. went above and beyond to give me exceptional customer service. She was timely, efficient and effective in solving my issue with Recharge. Thus, though the app works well, what is more impressive is the service I got today. Hire more people like Brianna!

Philosopher Foods
Estados Unidos
Over 7 years usando a aplicação
4 de outubro de 2023

Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!

Colectivo Coffee
Estados Unidos
Over 7 years usando a aplicação
Questão respondida por Recharge 16 de outubro de 2023

Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too!

- Ty Bailey | VP of Services

Editado a 5 de janeiro de 2024

Recharge is a helpful subscription tool. We have been with them for years and years and cannot imagine another subscription tool.

Recently we were helped by Trystan, who was able to provide us with access to their Recharge's new tools like Bundles, which will vastly improve our customer experience. Thanks for the help Trystan!

TruBrain
Estados Unidos
Over 7 years usando a aplicação
Editado a 17 de agosto de 2021

Love Recharge support - always helpful and fast. I cringe at the thought of reaching out to most support orgs, but not Recharge. Most recently, Bryan Nguyen took awesome care of me. Just worked with them again, great as always!

Blendtopia
Estados Unidos
Over 7 years usando a aplicação
21 de setembro de 2023

Renata V. was very helpful and efficient! Thank you!

Barlow Herbal
Estados Unidos
About 7 years usando a aplicação
Questão respondida por Recharge 2 de outubro de 2023

Thank you for the review and the shout-out to Renata! We think the highest of her as well!

- Ty Bailey | VP of Services

Editado a 6 de maio de 2022

Excellent service from Dora on the support team. She was able to solve my problem quickly and professionally.

Nature's Lab
Estados Unidos
Over 7 years usando a aplicação
11 de maio de 2021

Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.

PrettyLitter
Estados Unidos
Over 7 years usando a aplicação