Avaliações (1 912)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
16 de março de 2022

I am reviewing the customer service experience, not the app. The agent understood my issue and gave me the step by step instructions I needed to solve the issue and also offered to help in case it didn't work. They also said they would pass on my feedback and noted the development team were aware of the issue I described and were working on a solution. Excellent customer service, thank you.

CurraNZ - New Zealand
Nova Zelândia
Almost 5 years usando a aplicação
23 de junho de 2021

We use this app for customers with products on subscription and really like how easy it is for customers to change aspects (skip a month, add quantity, change flavor, etc) of their subscriptions. Easy integration to our Shopify store. Their customer support is very responsive when we need something or have questions. We aren't solely a subscription based business model but with the analytics they provide on the backend I can see how this would be a great platform to help grow a business that built on subscriptions.

1st Phorm
Estados Unidos
Almost 5 years usando a aplicação
10 de março de 2022

I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe making a major update. Thank you Recharge (and Joey from support) for everything!

SEEN
Estados Unidos
Almost 5 years usando a aplicação
Editado a 7 de dezembro de 2021

I had multiple customer's who were having issues changing the date of their subscription orders. Sarah was very helpful with resolving my problem!

Sightglass Coffee
Estados Unidos
Almost 5 years usando a aplicação
2 de fevereiro de 2022

Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now

vernaschediewelt
Alemanha
Almost 5 years usando a aplicação
16 de fevereiro de 2023

Phenomenal customer service. Every issue we've had, they've masterfully (and gracefully) handled and solved. I know that may be setting the bar high – but I'm confident this will be your experience too. I hate writing reviews (I've got too much to do and they feel like a waste of time). But they have helped me make important decisions in the past - so here's hoping it helps you. Look no further for your subscription solution. This is your sign to stop looking – you've found the app you're looking for. You're in great hands.

Merit Coffee
Estados Unidos
Almost 5 years usando a aplicação
18 de setembro de 2023

Jaden was super helpful! Literally the best rep Recharge has.

Stratia
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por Recharge 2 de outubro de 2023

We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

23 de junho de 2021

Great for subscribers. Had a few initial problems when setting up etc but Jaxon has massively helped out on the issues we were having and now all is running smoothly!

Füd. Vitamin Energy
Reino Unido
Almost 5 years usando a aplicação
Editado a 28 de setembro de 2021

Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.

Puori EU
Dinamarca
Almost 5 years usando a aplicação
Editado a 12 de fevereiro de 2024

Amazing support team! Jake was so helpful in responding so quickly and effectively.

We Are Feel
Reino Unido
Almost 5 years usando a aplicação