Avaliações (1 908)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
10 de março de 2022

I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe making a major update. Thank you Recharge (and Joey from support) for everything!

SEEN
Estados Unidos
Almost 5 years usando a aplicação
Editado a 7 de dezembro de 2021

I had multiple customer's who were having issues changing the date of their subscription orders. Sarah was very helpful with resolving my problem!

Sightglass Coffee
Estados Unidos
Almost 5 years usando a aplicação
2 de fevereiro de 2022

Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now

vernaschediewelt
Alemanha
Almost 5 years usando a aplicação
16 de fevereiro de 2023

Phenomenal customer service. Every issue we've had, they've masterfully (and gracefully) handled and solved. I know that may be setting the bar high – but I'm confident this will be your experience too. I hate writing reviews (I've got too much to do and they feel like a waste of time). But they have helped me make important decisions in the past - so here's hoping it helps you. Look no further for your subscription solution. This is your sign to stop looking – you've found the app you're looking for. You're in great hands.

Merit Coffee
Estados Unidos
Almost 5 years usando a aplicação
18 de setembro de 2023

Jaden was super helpful! Literally the best rep Recharge has.

Stratia
Estados Unidos
Almost 5 years usando a aplicação
Questão respondida por Recharge 2 de outubro de 2023

We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

23 de junho de 2021

Great for subscribers. Had a few initial problems when setting up etc but Jaxon has massively helped out on the issues we were having and now all is running smoothly!

Füd. Vitamin Energy
Reino Unido
Almost 5 years usando a aplicação
Editado a 28 de setembro de 2021

Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.

Puori EU
Dinamarca
Almost 5 years usando a aplicação
Editado a 12 de fevereiro de 2024

Amazing support team! Jake was so helpful in responding so quickly and effectively.

We Are Feel
Reino Unido
Almost 5 years usando a aplicação
Editado a 5 de abril de 2022

Matt A. was very prompt and knowledgeable in helping me with an export. A recent update eliminated customer information from appearing on all of the line items for my export. I was in a tight time crunch to get this resolved so that I could notify ~ 1K customers impacted. Matt took the time to understand my issue, hopped on a Zoom call with me, quickly changed a setting for my account and forwarded me the working list. I honestly do not know how I would've resolved this without Matt's guidance and understanding. He's a gem and a life-saver at Shopify. I don't usually reach out to Support, however, if I were to do so again, I'd hope to get Matt. Kudos' to him and whomever the hiring manager was.

Once Upon a Farm
Estados Unidos
Almost 5 years usando a aplicação
26 de abril de 2022

Quick response and excellent support! Was able to resolve my issue within the first few email exchanges.

Pablo & Rusty's
Austrália
Almost 5 years usando a aplicação