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Recharge has great chat support! Malcolm was very fast at responding & helped me every step of the way. I do wish Recharge offered demos or videos for help since that is always easier to follow along. Pretty easy app to work once you get the hang of it.
Thank you so much for the positive review and for the shout-out to Malcolm! We'll take your feedback into consideration for future support and documentation.
- Ty | VP of Services
They answered very fast, She knew exactly what we were needing at that point and solve the matter immediately. I will contact her about some other matters that we are encountering as well with integration with other apps we use in our stores in Shopify. Thank you very much I will recommend your support team.
My recharge was down due to another app blocking it. ReCharge spent all weekend fixing it and I couldn't be more grateful. I look forward to scaling Elixirshots.com with ReCharge and appreciate their 5-star customer service and dedication to helping. Tarek and anyone else that helped, THANK YOU!
I worked with Nevena to update pricing on existing subscriptions. She completed the assignment much much faster than anticipated and was super helpful and thorough. Very happy with the service!
Great app, great support. UI/UX could be better for both customers and admin. Will continue to use and recommend.
Amazing app with unlimited possibilities, customer support is unparalleled and I couldn't ask for more. Thanks again
Jessie M provides amazing customer support, which is a big reason why we use this app. They're constantly working to make things better and truly care about their customers.
ReCharge allows us to offer subscriptions, which is a large part of our revenue. Support is top notch.
Dora was super helpful and patient in guiding us through the series of irregular situations- the great technical support and lovely conversation she provided gave us so much reassurance and hope in keep building our subscription community!
We've had very helpful customer service experiences with recharge support. Response time is quick & so is resolution of issues.