Avaliações (1 912)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
4 de janeiro de 2021

The support is fantastic and super quick. I've needed help several times, and their response time always amazes me. Very few companies offer this type of service.

BirDelicious! Origins Wild Diet®
Estados Unidos
Almost 3 years usando a aplicação
1 de junho de 2022

Benjamin responded to help email within minutes telling me my problem was solved as well as how he solved it! By far best customer support I've experienced in a while!

Break Coffee Roasters
Estados Unidos
Almost 3 years usando a aplicação
20 de março de 2021

The best subscription app out there. Easy to use, install and set up. Customer service has been excellent. Would recommend.

SoM
Estados Unidos
Almost 3 years usando a aplicação
15 de junho de 2021

App works great (though I don't like having to dig inside the apps every time to get it, wish it was connected to shopify in a more user friendly way. also having to duplicate products is kinda weird visually). but all in all been very satisfied and a huge upgrade from what we were doing on woocommerce. And, had a support issue that Ronnie nailed! Thank you!

FastBraiin
Estados Unidos
Almost 3 years usando a aplicação
7 de julho de 2021

Robust app with all the required integrations with our Shopify store. Justin and the support team in general were of great help switching over and maintaining our subscription services. Would recommend to anyone looking to switch to or improve subscription services. Thanks!

The Wine Feed
Estados Unidos
Almost 3 years usando a aplicação
Editado a 16 de junho de 2021

I can always count on ReCharge to quickly answer and to execute accurately. Thanks for all your help!! Alicia J & Nevena were a great help this week.

Knock! Knock!®
Estados Unidos
Almost 3 years usando a aplicação
9 de novembro de 2020

We've been partnering with Recharge for a few years, and they've come along way. Recently they've made a lot of strides in amplifying their technical capabilities. They've listened to our needs as a brand and provide awesome customer support for our team! Would definitely recommend.

LOLA
Estados Unidos
Almost 3 years usando a aplicação
12 de outubro de 2023

It is just so good to work with a company that will respond to your email enquiries in such a timely manner. What is even better they act on your enquiry and implement the change request within 24hours.
We have only just started our partnership with Recharge and even at this early stage, we know this was the right decision for our company.
Thank you Recharge Team, you are fabulous.

Frontier Pets
Austrália
Almost 3 years usando a aplicação
Questão respondida por Recharge 16 de outubro de 2023

We appreciate the shout-out to our team! Thanks for taking the time to leave a review.

- Ty Bailey | VP of Services

Editado a 27 de maio de 2022

Christian was awesome - he was super fast, fixed my problem entirely, and provided really exceptional and personal service.

Moment | Drink Your Meditation
Estados Unidos
Almost 3 years usando a aplicação
30 de agosto de 2023

This review is for the fantastic support experience we had with Juan C. We had an urgent payment issue that was complicated but Juan immediately got to the root of the issue. Not only was the issue identified but he went above and beyond to fully explain all of it to us, making sure we understood and patiently explaining further if we didn't. He was extremely knowledgeable and had impeccable communication that made the resolution of a headache into an efficient and smooth experience.

Juan’s exceptional clarity in every step of the resolution process ensured that we were never left in the dark. His dedication to answer all our questions, and answer them in a timely manner was beyond impressive. He is a testament to the gold standard of recharge support. Highly recommended!

STICKII
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Recharge 5 de setembro de 2023

We appreciate you taking a moment to leave a shout-out to Juan. We're glad he was able to assist you with your concerns!
- Ty Bailey | VP of Services