Avaliações (1 912)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
9 de setembro de 2021

Amazing support! Very friendly and skilled. And so fast to respond. I truly appreciate it and couldn't be happier with the app. Very user friendly

Merindah Botanicals
Austrália
Almost 3 years usando a aplicação
Editado a 14 de abril de 2022

Recharge has a been a great app for our store. Support is always super responsive and helpful. Specifically in this last case, Vuk in support got right back to me regarding updating a customer's payment method and removing an old payment method. Thanks Vuk!

Packer’s Pine
Estados Unidos
Almost 3 years usando a aplicação
10 de fevereiro de 2022

Miley was a great help and responded right away. We have had various Recharge issues in the past and didn't get quite the correct response in a timely fashion so this was much improved customer service. Thank you!

ClearClub
Estados Unidos
Almost 3 years usando a aplicação
28 de fevereiro de 2022

I appreciate the thoroughness that Recharge support provides! So incredibly helpful when I'm stuck in a situation.

Real Mushrooms
Canadá
Almost 3 years usando a aplicação
2 de julho de 2021

Recharge has transformed our business model and allowed us to weather the pandemic by increasing our subscription offerings to our customers. The functions on offer and ability to always get support quickly is reassuring - especially when a large portion of your business is relying on subscriptions. We couldn't be more impressed with Recharge and have already recommended it to a number of other small businesses who offer subscriptions or are thinking of making them. Thank you especially to Bryan for his assistance - you're the best!

The Botanical Candle Co.
Reino Unido
Almost 3 years usando a aplicação
31 de agosto de 2021

I asked for help regarding an english word I was technically unable to translate. Nigel was very helpful!

Anatae
França
Almost 3 years usando a aplicação
6 de fevereiro de 2022

We moved over to Recharge from a different subscription solution. Overall, good experience from the Sales team to launch. Vinse R., our Launch Engineer, was extremely helpful and upbeat throughout the entire process--and answered ALL our questions (no detail was too small). Due to many time zones involved with our project, he graciously was available at various hours, and ensured we were ready to launch on time.

KORA Organics
Estados Unidos
Almost 3 years usando a aplicação
Editado a 10 de junho de 2022

We had a bunch of subscriptions that needed to have their subscription product updated due to an accidental deletion of the original product. I reached out to ReCharge support and they responded SAME day. Even more impressive is that this experience is pretty much the norm with ReCharge -- they've ALWAYS been hyper responsive and their responses are always detailed and specific, leading directly to a solution. Wonderful support. :-)

The Fit Father Project
Estados Unidos
Almost 3 years usando a aplicação
1 de novembro de 2021

I had a great experience thanks to Dora who helped sort out an issue that occurred after the theme changed without warning

POTAGE
Reino Unido
Almost 3 years usando a aplicação
12 de maio de 2021

We have been using ReCharge for subscription order for about 6 months. We are also using Klaviyo for email marketing and newsletters. So naturally we wanted to enable the ReCharge + Klaviyo integration. We ran into an issue with setting the integration setup. Fortunately, we had a great customer support rep (John) who communicated with us as their developers worked out the issue. I received a personal reminder from him only a couple of days later letting me know the issue was sorted out. I followed the setup process again as instructed and now we are rocking! A big thank you to the ReCharge team, customer support + developers! You all are doing a great job.

1908 Brands
Estados Unidos
Almost 3 years usando a aplicação