Avaliações (1 912)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
11 de novembro de 2024

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

Terre D’Arômes
Bélgica
9 days usando a aplicação
23 de julho de 2024

I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.

THE DAILY DECADENCE
Estados Unidos
26 days usando a aplicação
Questão respondida por Recharge 29 de julho de 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

11 de agosto de 2024

All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.

EqualRXN
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Recharge 26 de agosto de 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

8 de outubro de 2024

Tech support was very helpful!

The Royal Blue
Estados Unidos
7 months usando a aplicação
Questão respondida por Recharge 21 de outubro de 2024

Thank you for the review!

- Ty Bailey | VP of Services

12 de junho de 2024

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!

Mask Moments
Estados Unidos
Almost 6 years usando a aplicação
Questão respondida por Recharge 17 de junho de 2024

We appreciate you taking the time to leave your feedback.

- Ty Bailey | VP of Services

17 de julho de 2024

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

Mint Cleaning
Canadá
4 months usando a aplicação
Questão respondida por Recharge 22 de julho de 2024

We appreciate your five star review and shout out to Jenalyn!

- Ty Bailey | VP of Services

17 de setembro de 2024

Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.

RISE311
Estados Unidos
1 day usando a aplicação
Questão respondida por Recharge 30 de setembro de 2024

We appreciate your review - and your shout out to Pierre!

- Ty Bailey | VP of Services

7 de novembro de 2024

Their support team is fantastic!

Nedley Health
Estados Unidos
10 months usando a aplicação
12 de julho de 2024

Nick from e-shop genius was amazing to work with and handled everything perfectly.

Vitaclean
Estados Unidos
About 5 years usando a aplicação
Questão respondida por Recharge 15 de julho de 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services

19 de setembro de 2024

A+ response time.

Torke Family Coffee Roasters
Estados Unidos
Over 6 years usando a aplicação
Questão respondida por Recharge 30 de setembro de 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services