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Great customer service, love the app and all the features!
Best in the biz. We have had so much success with the Recharge Subscriptions app and just transitioned the app to our new Shopify 2.0 instance. We could not have achieved the growth or level of user experience on our D2C site without them, and the support team is always a pleasure to collaborate with.
We're glad to hear about your positive experience with Recharge!
- Ty Bailey | VP of Services
Without a doubt the best subscription app on Shopify.
Still has space for improvement, specially in regards to the Bundles feature. However Recharge has improved a lot in terms of adding new features the last year.
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Nena was helpful in providing the information I needed. Thanks!
Thank you for taking the time to leave a review!
Ty Bailey | VP of Services
Vinse from the implementation team is the man! Vinse really worked hard and helped with integration from our old provider. Really happy with the switch.
Thank you for the shout out to Vinse and the five star review!
- Ty Bailey | VP of Services
Recharge Support is very good!
We appreciate your review!
- Ty Bailey | VP of Services
Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
Pros: Setup is straightforward, seamless integration with Shopify, support team is helpful and responsive!
Cons: Reporting and some customization is limited or not that intuitive. It's also a bit expensive
We appreciate your feedback and the review!
- Ty Bailey | VP of Services
Really easy to use and integrate tool.
Vincent from the support team was a key piece to make webhooks work.
We appreciate your review and the shout out to Vinse!
- Ty Bailey | VP of Services
Miley W | Recharge Technical Support was incredible to work with. She was patient and solved my problem on her end which was a big lift off of my shoulders.
Thank you so much for the review and the shout out to Miley!
- Ty Bailey | VP of Services