Recharge Subscriptions , 1 732 avaliações

Avaliação geral
4,5
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
25 de junho de 2021

AJ M. was extremely helpful in resolving our issue. We've been chatting with a few other people and have been delayed with the launch because no one was able to quickly fix. Thank you again for your assistance, AJ!

Le Prunier®
Estados Unidos
About 2 years usando a aplicação
9 de março de 2022

Rachel was extremely helpful! She resolved my inquiry efficiently and was very friendly. Thank you!!

BioSteel Canada
Canadá
About 2 years usando a aplicação
Editado a 2 de fevereiro de 2021

Really great support from the technical team. Was easy to implement on my shopify. Thanks to the support team for their help.

NOICE Natural Toothpaste
Estados Unidos
About 2 years usando a aplicação
9 de agosto de 2021

We use this app for our subscribers and it works very well. The support is also good, especially Dora. I had a problem with another agent that was unable to understand the simple problem that was preventing us from logging into our account. As soon as Dora was assigned to our case, she provided the fix instantly and we were back in. She's great.

Gratsi
Estados Unidos
About 2 years usando a aplicação
28 de setembro de 2021

Dora was fast and efficient. She determined that our account had been put on hold from a past-due invoice (a customer service nightmare), which stalled subscription processing. She instructed me on how to fix the issue, and within minutes, the account was active again.

MadeMan
Estados Unidos
About 2 years usando a aplicação
23 de novembro de 2020

Great app and support as usual ! :) I use it every day and it's very easy to get by. The assistance is always available and offers good advice.

Nuoo
França
About 2 years usando a aplicação
Editado a 11 de junho de 2021

The best subscription app (I have used most of the others!). The customer support from Recharge is the best, especially Alicia! Really good response times and they understand the issue you have and solve it fast. Onboarding was also really smooth, with personal support helping us migrate our base.

Brew Republic
Reino Unido
About 2 years usando a aplicação
7 de maio de 2021

Excellent App. Snezana was especially helpful and knowledgeable. The communication was straightforward & fast. 5 Stars

Karten Design Fabrik
Alemanha
About 2 years usando a aplicação
16 de dezembro de 2021

Great customer support when we were having an issue. I'd recommend it because they have thought of a lot of scenarios in their programming and they're willing to help when something doesn't go according to plan.

Spicewalla
Estados Unidos
About 2 years usando a aplicação
Editado a 27 de abril de 2022

We use the app since 9 months and run close to $100k per month over it. Technical support is very good. However, very disappointed with the way Recharge handles key account management. We have contacted account exec several times. No / hardly no answer. We complained. No answer. We requested change of account exec. No answer.

HelloBello
Áustria
About 2 years usando a aplicação