Avaliações (1 883)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
21 de novembro de 2021

Tigist installed the code in a matter of minutes. Easy as can be. I would recommend this app to anyone.

Alonzo's Oil
Estados Unidos
Over 2 years usando a aplicação
9 de junho de 2021

Diego was very helpful and fixed the issue. thank you for your prompt response and quick action. Much appreciated!

FarmTaste™
Estados Unidos
Over 2 years usando a aplicação
3 de junho de 2021

Helpfull customerservice. The features requested was not avaiable. However the customer service was quick to offer other tools.

Craft Makers Collective
Dinamarca
Over 2 years usando a aplicação
27 de abril de 2023

Recharge support has been very helpful! They follow through with great communication on even the smallest issue. I am not tech savvy, but they have helped me with everything that has come up so far. I highly recommend this app in general - easy back end and front end. But they are the best support of all the apps I have on my shopify account.

Aquene Springs LLC
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Recharge 10 de maio de 2023

Thank you for your kind words to our team. We always aspire to make our merchants feel supported & heard - no matter what their level of technical expertise.
- Ty | VP of Services

Editado a 30 de dezembro de 2022

I wish I could give this app 1/2 a star. Initially, app worked as expected - but over the last year, we have experienced key functionality failures. My business missed out on thousands of dollars that were supposed to be auto-charged by this app and despite the date being set... it did not charge the customers. Now we have to go back and attempt to manually reach out to each customer for those payments. What a nightmare and embarrassment. I will no longer be using this app. Oh and there is no way to contact a live rep - only via emails. Wish I never used this service.

Academic Network of Dance
Estados Unidos
Over 2 years usando a aplicação
18 de dezembro de 2020

Katrina gets 5 stars! She is responsive, thorough, patient and detailed. I'm new to working with ReCharge and Katrina takes the time to make you feel like your questions and concerns are her top priority. Many thanks!

Two Leaves and a Bud
Estados Unidos
Over 2 years usando a aplicação
8 de setembro de 2023

If I could give you all a zero I would. they are purposely screwing over small and medium business. I just had a meeting with them and they told me that they do not want to work with small businesses and they are doing that by charging prices for their membership that they know business owners can't afford. They told me that they would rather have our small business work with yotpo instead. What business in their right mind would purposely send customers to other businesses? They are shady and a greedy company. I do not see them being able to survive if they keep screwing over small business owners.

Food and Meat Co-Op
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Recharge 12 de setembro de 2023

Thank you for reaching out with your feedback. It does sound like Recharge will not be the right fit for your business currently. We wish you success in your future endeavors.

- Ty Bailey | VP of Services

27 de maio de 2022

Excellent subscription/recurring payments app. A massive improvement over previous versions, and other apps. And a special thanks to Dora, who helped us with our international store.

Moving Beans
Reino Unido
Over 2 years usando a aplicação
28 de agosto de 2023

The SMS feature wasn't working as expected. The 3-day notice to our customers (prior to shipment) wasn't going out. That's the most important text! Taylor P. was super helpful in getting the issue resolved. It did take a few weeks, but he maintained communication with me on a weekly basis do I knew the issue was still on his radar which gave me peace of mind. Taylor P was awesome! Thanks again for your diligence and attention to our issue. While I give the app 4 stars, I give Taylor P 5 stars!

AnnieMak
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Recharge 29 de agosto de 2023

We're glad to hear that Taylor was able to keep you up to date with regard to getting your concerns resolved. Thank you for taking the time to leave us a review and your feedback.
- Ty Bailey | VP of Services

Editado a 24 de outubro de 2023

Pierre L. helped so much, thank you!

Chamberlain Coffee - DE
Estados Unidos
Over 2 years usando a aplicação