評價 (1,763)

整體評分
4.5
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
編輯時間:2021年2月9日

My company uses this app for subscription services. I have opened many help tickets before, but Alicia J was by far the most helpful, she answered each of my questions with depth and understanding. I appreciate this type of customer service interaction because my role is also in customer service. Thanks Alicia!

Swisse Vitamins & Supplements
美國
使用應用程式 1年多
2021年4月19日

Jessie M has been an amazing help with some of our questions regarding bulk updates for our subscription items. Overall, the app is easy to use and we have nothing but good things to say about the service we got from Jessie recently - would highly recommend!

Panhandle Weight Loss Center
美國
使用應用程式 1年多
2022年3月28日

We had a strange problem with orders getting stuck in Pending. Kiki from Tech Support was really excellent- she followed up with their development team to resolve the problem, and checked in with me multiple times after it had been fixed to make sure there were no further problems. Very impressed.

My Supper Hero
英國
使用應用程式 1年多
2020年11月9日

It took some work getting started with setup, but once we figured things out, the ReCharge staff was very helpful.

The Purr Package
美國
使用應用程式 1年多
2022年1月28日

I haven't used the app much yet, but the help crew has been super helpful so far as I am trying to set everything up.

Swelter Coffee
美國
使用應用程式 1年多
2022年4月7日

The support was awesome and quick! Needed some help with Recharge and Shopify integration and I was given a clear instruction and assistance.

Teestimony Brand
美國
使用應用程式 1年多
2023年7月20日

VERY DISSAPOINTED - After seeing the greedy change to pricing!

We have been using Recharge for nearly 2 years, and thought the prices were ok... though already not cheap. To now hear that the prices are being changed from "0 per/m with a 1% + 10¢ per transaction" to "$99 per/m with 1.25% + 19¢ per transaction fee" is mind-blowing.
Obviously, these guys don't care for their current customer base, especially the smaller businesses.

Na'vi Organics
英國
使用應用程式 1年多
Recharge 已回覆 2023年7月24日

We’re sorry to hear this feedback. We did not make this decision lightly and the change will not impact your business until January 1, 2024. If there is anything else we can do to help during this time of transition, please reach out to us.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2021年3月14日

Alicia J. with ReCharge was so helpful! She replied to me over the weekend, when I didn't expect to hear back until Monday. Not only did she quickly help me out, she confirmed everything was working on Sunday morning! Before I even logged into my laptop, she had proactively checked my account to make sure the changes were made effective. I love ReCharge and have had nothing but success using this application! 12/10 would recommend.

Copper Paws
美國
使用應用程式 1年多
2021年7月22日

Alicia and Matt from Recharge were super helpful in getting me set up with payment and checkout for my Shop. Thank you so much!

Thriving Bites
美國
使用應用程式 1年多
2022年4月1日

Recharge is a dependable subscription app for Shopify stores. Customer support including Hazel and Robert are great. You can tell Recharge is listening to feedback and working to implement solutions to issues encountered.

The Coffee Bean & Tea Leaf® Online Store
美國
使用應用程式 1年多