評論 (1,957)

整體評分
4.6
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2021年10月27日

Quite intuitive, very useful. It usually works great - we just experienced a couple of minor issues with out "go to checkout" button, but overall very good experience. CS team is always happy to help.

her1
德國
使用應用程式 2年多
2023年9月8日

If I could give you all a zero I would. they are purposely screwing over small and medium business. I just had a meeting with them and they told me that they do not want to work with small businesses and they are doing that by charging prices for their membership that they know business owners can't afford. They told me that they would rather have our small business work with yotpo instead. What ...

Food and Meat Co-Op
美國
使用應用程式 2年多
Recharge 已回覆 2023年9月12日

Thank you for reaching out with your feedback. It does sound like Recharge will not be the right fit for your business currently. We wish you success in your future endeavors ...

編輯時間:2023年11月27日

Recharge is the only app I've given a 1 star review. For starters, when an update to our theme was made, Recharge simply stopped taking in any new customers. We were fooled because older subscriptions were coming in daily. We found out a couple months later, shame on us. We most likely lost 100 subscribers valued at $80/mo. To get Recharge to work again, they asked us to hire people who can write ...

Pure Choice Farms
美國
使用應用程式 2年多
Recharge 已回覆 2024年4月8日

We appreciate you taking the time to leave a review and for voicing your concerns. I am glad that we were able to provide you with a refund on the charges you received.

The ...

2021年9月24日

This app was easy to install, the team was amazing in helping to get our migration right, and the subscriptions implemented. Clear, concise directions. Damien even made me a video to walk me through what I needed to do step by step!

Addictive Coffee Roasters
美國
使用應用程式 大約1個月
2021年6月29日

I was willing to cope with the many technical issues. But you have neglected my support request for over a week on a very important theme launch, despite the numerous emails I've sent. You don't even have a customer service number. As a paying customer, what other options do I have to get my issues resolved? This is unacceptable. My project timeline has now been completely derailed because of ...

UPTIME Energy
美國
使用應用程式 2年多
2023年6月29日

The app used to be impressive, we have been using it for some time, but today we received an email outlining the new pricing that we will be required to pay starting next year: $99 per month. This exorbitant price tag is simply unaffordable, making it difficult for us to survive. And to have the gall to also continue/increase the transaction fee at the same time.

We're disappointed.
We will ...

Manga Warehouse
澳洲
使用應用程式 2年多
Recharge 已回覆 2023年6月30日

We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do ...

2021年4月27日

The system is a bit slow to work with, but I'm a fan of the chat customer service function. They're always super fast to respond and clear up my issues, no matter the complexity. Latest, I got amazing assistance from Nevena J. from the customer support team

EAT GRIM
丹麥
使用應用程式 2年多
2021年6月28日

Love the customer support, they have been quick to help me out whenever I've needed it, cheers Brandon!

Taboo
澳洲
使用應用程式 大約1個月
2021年3月19日

It seems like a great app and we would have loved to stick with it, but it appears that unless you pay the extra $99 for the enhanced support option they'll only provide limited responses which are often delayed. Our questions have been simple - around setting up separate shipping options for subscription members only (which you can't do directly within the app). However, our ReCharge dashboard ...

Big Hair + Beauty
英國
使用應用程式 大約3年
編輯時間:2024年3月27日

Over priced and taking too much from their customers. If you are a small business trying to scale steer away!! High monthly fees, as well as fees per transaction and an extremely slow analytics system to go with it.

My Healing Kit
英國
使用應用程式 2年多