評論 (1,951)

整體評分
4.6
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2024年11月5日

Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. ...

Puppy Gang Fresh Foods
加拿大
使用應用程式 5年多
Recharge 已回覆 2024年11月25日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2025年2月24日

We’ve had an excellent experience with ReCharge and their support team! Their platform is seamless, reliable, and easy to use, making subscription management effortless. The support team is responsive, knowledgeable, and always ready to assist whenever needed. We highly recommend ReCharge for anyone looking to optimize their subscription business.

BioProtein Technology
美國
使用應用程式 4個月
2024年12月2日

PROS:
- Customer service is always very responsive and helpful. (Shoutout to Zachary!)

- Custom bundles and periodic subscriptions have substantially improved store metrics across the board.

- Analytics dashboard is easy to navigate and read at a glance.

- Good range of integration options with other softwares/apps/services.

CONS:
- Limited out-of-the-box customization for bundle interfaces. ...

Lumi Gummies
美國
使用應用程式 8個月
Recharge 已回覆 2024年12月17日

We appreciate your feedback & review!

- Ty Bailey | VP of Services

2024年12月10日

Extremely easy to use and when you can’t figure it out, the customer service is quick and efficient. Very happy customer!

Wellements®
美國
使用應用程式 大約3年
Recharge 已回覆 2024年12月17日

Thank you for the five star review!

- Ty Bailey | VP of Services

編輯時間:2025年1月27日

Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in. Sydney did a great job on the call and I'm very happy.

Artisans of Barossa
澳洲
使用應用程式 接近2年
Recharge 已回覆 2024年12月17日

We appreciate your feedback and review!

- Ty Bailey | VP of Services

2025年2月3日

Malik was very helpful getting me the answer i needed on recharge!

Equator Coffee Roasters Online
加拿大
使用應用程式 接近5年
Recharge 已回覆 2025年2月11日

Thank you for the review - and the shout out to Malik!

- Ty Bailey | VP of Services

2025年1月28日

Always so helpful and quick to fix anything.

Seed Cycle Blend
紐西蘭
使用應用程式 接近3年
Recharge 已回覆 2025年2月4日

We are glad to hear about your positive experience!

- Ty Bailey | VP of Services

2025年2月19日

Great technical support, platform works great. The only bummer is that we were onboarded onto ReCharge Memberships rather than ReCharge subscriptions for our SaaS offering which seem to have not been the best fit. But overall a great platform if you're looking to provide subscription offerings.

NCS Colour
瑞典
使用應用程式 1年多
2025年1月29日

The Analytics Have not been working since end of day Jan 25th(today is Jan 29th) , and not a single email from them explaining what's going on. Full 24 hours after they stopped working they uploaded a small banner on the analytics page saying they're working on fixing it. Didn't respond to any tickets. HORRIBLE at communicating issues.

Also WTF? How can analytics be down for 3 full days? And 2 ...

Uproot Clean
美國
使用應用程式 2年多
Recharge 已回覆 2025年2月4日

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now. We are looking forward to reaching a resolution for you, and we do ...

2024年11月27日

It keeps evolving and the support is very good. Big shout out to Ola. Often I find with other support apps they have a Quick Look and then you get dropped if it’s too much effort. Ola kept at it and genuinely helped.

Edgcumbe Tea & Coffee Co Ltd
英國
使用應用程式 3年多
Recharge 已回覆 2024年12月17日

Thank you so much for the review - and the shout out to Ola!

- Ty Bailey | VP of Services