評價 (1,924)

整體評分
4.6
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2024年10月16日

We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!

Lait de Soja
荷蘭
使用應用程式 大約2年
Recharge 已回覆 2024年10月21日

We appreciate you leaving a review!

- Ty Bailey | VP of Services

編輯時間:2024年10月10日

Fast response. Comprehensive and has supported sales growth.

-Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!

Hemp Luxe CBD
美國
使用應用程式 接近4年
Recharge 已回覆 2024年9月30日

Thank you for your review!

- Ty Bailey | VP of Services

2024年10月3日

Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.

New Zealand Honey Co.™
紐西蘭
使用應用程式 3年多
Recharge 已回覆 2024年10月21日

We appreciate your review!

- Ty Bailey | VP of Services

2024年9月26日

Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.

RAWr! Life. Superfoods.
美國
使用應用程式 9年多
Recharge 已回覆 2024年9月30日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年10月9日

Taylor was wonderful and most supportive. I appreciated his quick response and ability to resolve my issue, which made our customer extremely happy!

MegaFood
美國
使用應用程式 接近3年
Recharge 已回覆 2024年10月21日

Thank you for the five star review - and the shout out to Taylor!

- Ty Bailey | VP of Services

2024年11月28日

very helpful with tutorials so I can then help customers on my own

Santa Barbara Nutrients
美國
使用應用程式 大約3年
2024年9月4日

Support is incredibly helpful when issues arise, which is rare and typically user error on our part! Subscriptions have helped us maintain our customer base a lot!

Z Beans Coffee
美國
使用應用程式 接近7年
Recharge 已回覆 2024年9月16日

Thank you for taking the time to leave a review - and for the shout out to our support team!

- Ty Bailey | VP of Services

2024年11月7日

Support was helpful as there was some issue with my shipping charges, and support quickly fixed it from the backend.

Fermenting Fairy
美國
使用應用程式 接近5年
Recharge 已回覆 2024年11月25日

We appreciate the review!

- Ty Bailey | VP of Services

2024年11月12日

The team member did a great job looking into my query, professionally responding with all the necessary information and fixing the problem. Was very helpful.

Good Harvest Organic Farm
澳洲
使用應用程式 2年多
Recharge 已回覆 2024年11月25日

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年11月1日

We've had Recharge for about a year now. It was a bit of a bumpy start, but it app works so well, and really adds value and convenience for our customers - and saves a ton of time for our customer service team so they're not constantly fixing glitches. The support team is very responsive and helpful as well. We're loving it. Thanks!

BioStarUS
美國
使用應用程式 大約1年
Recharge 已回覆 2024年11月25日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services