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Brendan was very quick and helpful with my queries. He checked in with me to make sure that all his information worked.
5 stars!!!
While we keep battling with Shopify Payments related issues, dealing with Recharge Support has made it more bearable. No issues with customer support (unlike Shopify Support!) Last interaction has been exemplary - thanks Elijah!
We have been using Recharge for our subscription products since 2018. It has been a great addition to our offering. Simple to use for both us and our customers as well as flexible and adaptable to different requirements. The technical support offered is second to none. Fast and efficient. Really impressive.
Quick response time and gave clear instructions on how to fix our issue! We always have a great experience with the Recharge support team.
We've been with Recharge for over 5 years now since the very beginning when I was a solo bootstrapped founder packing boxes in my living room in NYC. I 100% honestly believe that Bokksu would not have grown to where we are today if it wasn't for the superior subscription billing technology of Recharge, the caring responsiveness of their support team, and the innovative and merchant-first mindset of their entire leadership team. If you're looking for a true partner in growing your subscription box business, there is literally no other vendor app I would recommend besides Recharge.
Recharge and its team are amazing! I was an early adopter and have gone through changes with them, most recently with the new integration to Shopify check out. Not only are they amazing communicators, they actually know what they’re doing! I cannot stress how valuable Recharge has been for my small business. I highly recommend using Recharge for your subscription service.
I was struggling to change the address in my email template footer. Thomas helped direct me to solve the issue quickly and with clear guidelines. Great customer service, thanks team
We have used this app for a while and have no complaints. Customer service is fast, helpful and friendly.
Gordon has been such an amazing help for us. Any time I reach out for assistance, he responds quickly and ensures my question or concern is addressed. Incredible service!
I submitted a request to make a bulk edit to our order list, it was returned and completed within an hour which was a much quicker return than I was expecting. Mary was really quick and efficient and when I replied to her email she came straight back.