評價 (1,912)

整體評分
4.6
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
編輯時間:2024年9月10日

I chatted with Irving and he did his special magic to process an order that I was having trouble with in Recharge. He even explained what had happened to cause the error, so it won't happen again. Now my customer is super happy and that makes me happy! :)

Better Way Health
美國
使用應用程式 7年多
2022年1月14日

As a merchant, getting help form employees of the apps I am subscribed to is very important. Breanna W. went above and beyond to give me exceptional customer service. She was timely, efficient and effective in solving my issue with Recharge. Thus, though the app works well, what is more impressive is the service I got today. Hire more people like Brianna!

Philosopher Foods
美國
使用應用程式 7年多
編輯時間:2024年1月5日

Recharge is a helpful subscription tool. We have been with them for years and years and cannot imagine another subscription tool.

Recently we were helped by Trystan, who was able to provide us with access to their Recharge's new tools like Bundles, which will vastly improve our customer experience. Thanks for the help Trystan!

TruBrain
美國
使用應用程式 7年多
2023年10月4日

Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!

Colectivo Coffee
美國
使用應用程式 7年多
Recharge 已回覆 2023年10月16日

Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too!

- Ty Bailey | VP of Services

編輯時間:2021年8月17日

Love Recharge support - always helpful and fast. I cringe at the thought of reaching out to most support orgs, but not Recharge. Most recently, Bryan Nguyen took awesome care of me. Just worked with them again, great as always!

Blendtopia
美國
使用應用程式 7年多
2023年10月26日

Recharge works like a charm and we've had our fair share of difficult requests and the support is always on point! Thanks Juan C. keep up the great work!!

Ayoba
美國
使用應用程式 大約7年
Recharge 已回覆 2023年11月15日

Thank you for taking the time to leave a review - and for your shoutout to Juan!

- Ty Bailey | VP of Services

2023年9月21日

Renata V. was very helpful and efficient! Thank you!

Barlow Herbal
美國
使用應用程式 大約7年
Recharge 已回覆 2023年10月2日

Thank you for the review and the shout-out to Renata! We think the highest of her as well!

- Ty Bailey | VP of Services

編輯時間:2022年5月6日

Excellent service from Dora on the support team. She was able to solve my problem quickly and professionally.

Nature's Lab
美國
使用應用程式 7年多
2021年5月11日

Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.

PrettyLitter
美國
使用應用程式 7年多
2023年4月22日

We use Shopify and Recharge for all of our sales transactions. We had some issues with Recharge when they were changing things around. I contacted the support team because some of the changes didn't work for us. The support team was FANTASTIC!! I worked a lot with Renata and she was so great at listening to our needs and making changes again that would work with our business and customers. Every time I have contacted them for any issue, they have been 1) HUMAN!!! 2) Great at listening and communicating and 3) Following up. THANK YOU, THANK YOU for such a great team that really CARES about their customers! It makes our jobs so much better and easier!!!

Suzy Cohen
美國
使用應用程式 大約7年
Recharge 已回覆 2023年5月10日

We agree - Renata is a rockstar! Wow - thank you so much for your kind words and the shout out to our hardworking support team. We strive to be there every step of the way for our merchants, no matter what changes may come along.
- Ty | VP of Services