Recharge Subscriptions

Great support, all their contacts are helpful and efficient

Terrible experience and terrible customer service.
We just added Recharge and some of the products were set to be subscription forever, although we wanted to undo them.
Not only that, now our customers cannot add them to their cart, it is a massive bug. Currently is costing us some money. We asked for help, and they didn't get back to us. Every day we are losing money and still waiting for a response

Customer service is amazing! Shoutout to Nikola for going the extra distance to get my subscriptions up and running.

I received clear helpful and prompt assistance from Gordon from the Recharge team. I was really impressed and grateful. Finding this tool really useful overall, and love the functionality of the portal.

Excellent app and support. Highly recommend to use in your store and initiate subscription products to increase your LTV.

Jessie was awesome! Helped me fix a product that wasn't syncing, very quick response time. Thanks Jesse!

This app is relatively easy to setup and manage, and works quite well. However, there are couple things that would need to be addressed: 1) the Recharge app creates a duplicate of the original product, which leads to unnecessary the clutter in the Products list, and 2) once you add the product to Recharge's product or ruleset list, the name (title) of product will not be updated there, if you change it - you'll have to remove then re-add same product for updated name to show up on Recharge mode, which is cumbersome. It would be nice to have name updatable along with other parameters, or have an ability to edit it within Recharge's own product or ruleset lists.

We love recharge for our subscription program. All the features work well and support is great.

I use their chat customer support service and always get a quick response! Their support team is very knowledgeable, friendly, and great!

Brandon was top service! Managed quickly and efficiently to upload several bulk discounts with a time response of less than 24h