評論 (1,801)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
編輯時間:2021年12月13日

Love Recharge! The customer service is great and it's made offering subscription products on our site so easy.

Small Beer Brew Co
英國
使用應用程式 1年多
2023年9月15日

Customer service is always fast and responsive. Follow up to make sure issue has been resolved is also great.

GreenfieldBotanics
美國
使用應用程式 1年多
Recharge 已回覆 2023年9月17日

Thank you for the shout-out to our customer support team! I'm glad to hear about your positive experience with Recharge.

- Ty Bailey | VP of Services

2023年5月6日

5 stars for your powerful flows and automations, along with with the top-notch customer support for it. With your assistance, we've built and run two powerful flows: buy now pay later and a SKU swap automation. Both are a game-changer for businesses like ours that run fixed sequence commemorative coin subscription programs.

The Polish Heritage Mint
美國
使用應用程式 1年多
Recharge 已回覆 2023年5月10日

Thank you so much for the shoutout to our support team and the features that give our merchants the tools they need for success.
- Ty | VP of Services

2023年10月30日

It was great!

Bariatric Eating
美國
使用應用程式 1年多
Recharge 已回覆 2023年11月15日

Thank you for the five star review!

- Ty Bailey | VP of Services

編輯時間:2021年12月13日

I'm impressed with the tech support provided by Recharge. I had an issue and it was solved quickly and easily. Their tech support is easy to contact and that's a big plus!

Qgenics
美國
使用應用程式 1年多
2021年11月19日

Breanna W.
Recharge Support Engineer - SUPER HELPFUL GAL! She have me the best online help I have ever received.

The Ecology Center
美國
使用應用程式 1年多
2023年10月27日

Love Recharge. I migrated from a different subscription tool, and Recharge is significantly better. On top of that, their team is constantly working on new innovation and features to help you better retain your customers and reduce churn with a couple clicks of the button. Shout out to Gordon Chandler, our main Recharge contact, as well as Dennis Newel on Recharge engineering who've helped our business really turn the tide and have a prospering and growing subscription business. Highly recommend!

Hawthorne
美國
使用應用程式 1年多
Recharge 已回覆 2023年11月15日

We're glad to hear about your positive experience with the migration to Recharge! Thank you for the shout out to Gordon & Dennis!

- Ty Bailey | VP of Services

編輯時間:2023年6月30日

A great app with prompt service. I was using a competitor for quite a few years though they weren't helping and didn't seem to be working on the product for the future, I can see that this appears to be different for ReCharge.
A good product worth the hassle of swapping services.

The service continues to be good though, like others on here I can see a price hike in the near future. We may want to be looking further afield as the service wasn't cheap, to begin with, and we have 3 websites using ReCharge, this is quite the bill.

Brown Bear Coffee
英國
使用應用程式 1年多
2021年11月23日

I wanted to reinstate a customer subscription that had expired (they signed up for a special offer discount on an 8 cycle promotional subscription). Only challenge was that they asked to do this once the subscription was over and I couldn't find a way of bringing this back. Contacted support and raised a ticket, Tigist straight on the case and fixed it rapidly, she is a hero.
Perhaps a way of simply and easily bringing back subscriptions that have lapsed could be developed as an option?

Fresh Coffee
英國
使用應用程式 1年多
2021年4月2日

Denis R. helped us to fix my issue. Great customer service. Thank you so much for this assistance :) .

PERFORMIX
美國
使用應用程式 1年多