Appstle℠ Subscriptions App
Arvostelut (3 422)
Tarkenna
-
Luokituksen mukaan
Great support - Professional and Efficient! Harris was very patient and helped with all my queries.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
I'm quite new to shopify and all these apps and stuff but the support team is making it all very easy. They really have gone way beyond every time I ask for help. Today I was helped by Nancy and she offered to fix issues I didn't even think about I had. Very happy with the sevice. kind regards, miki
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
A great team of developers and always quick to sort any issues, I spoke to Hassan most recently and even though I was called out of the office urgently he fixed the issue there and then for me coming into the office the next day. Excellent customer service! :) Thankyou from For Petz NI
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
In order to add subscription functionality, the app will delete your existing product and recreate it. In the process, resetting SKU, and shipping weights without notifying us before hand. Ended up messing up many of our ongoing orders and costing us significant time to clean up.
Hello,
This is Ria, the co-founder of Appstle. Our app DOES NOT delete and recreate existing products to add subscription functionality. That is a convoluted and wasteful process. Appstle is natively and exclusively built for Shopify and Shopify Plus platform, and connects the subscription plans to your existing products in Shopify. Therefore, there WILL BE NO CHANGES TO SKUs, shipping weights, or other associated details. Appstle Subscriptions is currently and actively used by 26,000+ Shopify merchants and it is the above Shopify integrated process for all.
I have poured through our intercom chats and emails, but did not find any communication or ticket from you regarding this. Our merchant support team is available 24/7/365 and would be happy to assist you. Pls ping us on the chat widget or email us at support@appstle.com. Furthermore, one of our Relationship Managers has also reached out to you on the email we found on partner dashboard to guide you.
We value your business and are committed to ensuring your satisfaction with our app. We would love to provide further assistance on this.
Simple to use and set up. When I changed themes on my store there was a disconnect somewhere so the chat support manually fixed the issue very quickly and I was back up and running in under 10 minutes. I highly reccommend for easy setup
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Really helpful team that goes above and beyond to help their customers. I only needed help with one small issue, and they overdelivered to help me solve all my problems. Now the widget looks perfect just the way I wanted it thanks to Hasnain and the rest of the team.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Great customer support, I talked with Harris, and he was literally a wizard, really expalanatory with pictures and quickly fixed a lot of my issues. And great app also!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Appstle support team is extraordinarily quick and helpful. As per my experience, the platform has only been improving. Huge thanks to the hardworking team.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Henry from Appstle was super quick and helpful. I encountered a fairly big problem, and Henry very quickly solved it meaning it wasn't long before I was adding to my list of subscribers again! Can't recommend Appstle enough!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
So far I'm really pleased with this subscription app. It fits really seamlessly into my site. Also, their support is really good. In addition to an online meeting with one of their support techs (who was very knowledgeable and helpful), there in app chat support is very responsive and helpful. Really pleased with this app and especially their support. Would recommend.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.