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Amazing customer service! This app was one of the many I tried for my website and it worked great! I really like the automatic email notifications feature of the app. The customer service team is around 24/7 to help with just about anything! Great app.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Just tested it all works. They cleared up initial issues for me. A competitor uses this, honestly, so that's why we chose this app. Lookign forward to updating our results here.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Great app! We were looking to completely customize our subscription setup, and this app offered a lot of flexibility to set up exactly what we were looking for. GREAT customer support. I didn't find the documentation and help articles/videos very helpful - they were vague and just gave the broad strokes - so I reached out via the help chat. I received speedy answers and support for all of my questions, and they even hopped in our store to make additions and changes that I was struggling to complete on my own. Highly recommend this app for both its usability and its support.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Customer service is excellent, quick to respond and resolved my issue within minutes. Very impressed so far!
Thank you for your review! We are happy to be of your assistance :)
Great customer service... Prarthana was really helpful... I have just started to explore the app but so far it has been of value to me.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
We are using this app to provide recurring billing for our customers. It is easy to configure and tech support is good. They helped us to add it to our theme without charge. Thanks Appstle
Thanks for your kind words. We will make sure to keep up this great work for our customers.
Excellent ! The team is very responsive, they give very good advice, thank you very much to the Appstle team!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
I really like how easy and intuitive setting up Appstle has been. It appears to be the best solution for a prepaid subscription based model with a customer portal. The support team is super friendly and helpful
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
I was looking for the most user friendly plugin for subscriptions for my Shopify store and i came across Appstle - easy and simple
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
This app has really stressed me out. I want to offer our customers a pre-pay subscription option, where we win with cash-flow, and they win with a product discount. However the shipping profiles / settings do not make any sense, as I don't want them to get free deliveries that I don't deem them to be entitled to.
I am told it's not possible to create a pre-pay option where our current website delivery charges are applied (free delivery when you spend £40). With the pre-pay option, if a customer spends £40 total spread across 3x deliveries (i.e. we spend 3x the amount on deliveries - about £8 x 3) they get free delivery, which is exactly NOT what I want as we just loose money (if we spend £8 on each delivery, it means we spend £24 delivery for a total pre-pay order of £40). I need them to spend at least £40 for each DELIVERY (so that's £120 total for 3x separate delivery slots) to get free delivery. But apparently this is not possible, which I find really unhelpful.
Some of the chat people are helpful, but it takes longer than expected for them to reply and one just left the chat today and was marked as 'away' without warning. I wish there was a phone number I could call so someone could just talk it through with me.
Also, when you've created a new delivery profile, these can't be edited. So if you get one little thing wrong that you want to change, you have to do it all again.
Dear Merchant,
This is Ria, the co-founder of Appstle. I sincerely apologize for your less than stellar experience with us. Since the time of the review, we have made a lot of feature additions and updates at Appstle, which cover the concerns you have raised. Merchants can now edit/update an existing shipping profile without having to re-create from scratch.
Please do not hesitate to reach out to me at ria@appstle.com or support@appstle.com if you have any other questions.