Appstle℠ Subscriptions App
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (4,046)
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The app is not very intuitive so every thing I want to do takes a little longer them it should, but the customer service is wonderful and they were able to help me with everything I needed so far
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
We had a few hiccups while getting started with our subscription and Appstle's customer service was always a chat away and responded within seconds! Service like this is hard to find! Way to go Appstle!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Had a few issues with functionality, contacted the online chat function and my issue was resolved there and then. Very happy with the support and with the app - hopefully will deliver repeat business and increased revenues.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)
Updated review Sep 28 2021
After working with the app for 2 months and with the support team, I've decided to update my review. One thing I will mention straight off the bat is that the level of support and attention went down considerably when the Appstle team got their 5 star rating. I am (still) experiencing bugs in their app and was promised a fix 3 weeks ago, but none to be found. This is after multiple emails, chats and follow-ups. I had to repeat explanations of the same issues to the support team multiple times, and there were one or two moments where something was "fixed" that wasn't a problem in the first place. Although I wanted to work together to find a solution and make this app viable for my store, the Appstle team is not meeting me halfway, so I am currently searching for a replacement app. -------------
Original Review
August 3 2021
What makes Appstle Subs so good is the support that goes along with it. There were a couple of tweaks I wanted to execute and Dharmik was a great help with that (super patient too). I will say that we are not yet live with this functionality, so we have yet to see how it works in practice, including the customer management piece of it. Will keep everyone posted on how that goes, but in the meantime, I'm satisfied.
We apologize for not meeting your expectations. I have personally gone through all your tickets. Looks like we had resolved all your asks, except for billing address formatting, which is beyond our purview. Please let me know if there is anything else I can assist you with.
Regards,
Hemanth (co-founder & CTO, Appstle)
The app is everything you could ever want from a subscription app. The customer service is on another level, they will help you with anything you need help with. Amazing, I've never had this great an experience using any other app and certainly any other subscription app.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Still learning the app but the setup is easy and the support fast and helpful.
Local delivery support if a plus.
The Appstle team has been extremely helpful with our website. Not only are they responsive, but they are especially thorough and attentive to detail when troubleshooting. They go out of their way to support the development of our website, especially their merchant success engineer, Brandon, who has been a great help these past few weeks! Very thrilled with our experience using Appstle, would highly recommend
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
The support is gamechanger. They helped me figured a glitch caused by other apps that was preventing their app from being accessed properly
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
I just set up my products for subscriptions and it was so easy! Help support set up my widget to match my website theme and its amazing! Love it!
Thank you very much for your review! We are glad that you are satisfied with our product.
great customer support, resolved quickly
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)