Appstle℠ Subscriptions App

The app itself seems great. The service and support is not.
When going through the migration process we dealt with OVER 15 DIFFERENT PEOPLE via an email string that could wrap around the earth, and it became very confusing and frustrating. Emails were ignored when I was asking for things to be confirmed and one, they would just not respond. It took far longer to set up than anticipated and the process was not communicated well at all.
They made our system live, before we had even configured (or knew we had to configure) the shipping settings. That to me was an absolute NO - and should never have happened. They then advised that having more than 1 option for a shipping profile was not possible, so we had to change our entire shipping structure to suit this system.
I've since asked for information on a button within the app and how long a link lasts before expiring on our customers.. and have been told to ask shopify (even though they could understand the answer to advise THEIR customer, they choose not to, and send me to ask shopify after waiting 1 hour for a reply on chat from them).
The service is not where it needs to be at all. We trust people with our customers and our businesses and livelihoods... and so if we continue to have issues like this, Appstle will be removed and we won't use it.

We just started using it. So far it's great! And I had a bit of a hard time setting it up on my store and their customer services was so great! I tried the live chat and they helped me right away. We feel confident so far :)

Excellent product and Excellent support. This is my first subscription app experience. It' very handy to use.

Great service and fast response!! Easy app to use. I have used others and wasn't happy. Thanks to Muhammad everything was a piece of cake.

AMAZING customer service. Even assists with basic Shopify-level support instead of passing the buck. Highly recommend.

Kehanvi, was amazing. Smart and proficient. Very helpful. She was really patient with me and went over and beyond for me. Thank you.

I've tried out most of the subscription apps available on shopify and this one seems the most flexible. Also, they are constantly adding new features and the customer service is brilliant

Support team was 10/10. This app has so much customization, and the support team helps you out whenever you get stuck or a tweak needs to be made

This is a great app, and I love their customer service chat on the free plan.

I really recommend this app.

Great app and fantastic support. Exactly what we were looking for our web shop. Highly recommended!!!