Appstle℠ Subscriptions App
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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app working great, team is very friendly and always there to answer in the chat. i've had some problems with manage subscription button but they are fixing it.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve
App support was very helpful to get the subscription toggle positioned where it needed to be on the page and to customize the widget according to our needs.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Momna was fast in answering, she resolved the problem and she was very nice. Outstanding customer service
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Customer support super responsive. Unlike other subscription services where they charge you $99+/month for a crappy interface and ask you to write custom CSS to make it look better (when their CSS documentation is complete BS... I'm a SWE and I have no idea which object I'm trying to modify). Appstle's customer engineer team legit changed the CSS for me in less than 1 minute.. and I'm on the free plan... Ashwin, you my boy!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Getting set up and everything seems pretty straightforward. I had a bit of trouble customizing my widget to match my theme, but Nayyab and Hasnain were so helpful. They were very patient and kind and set everything up for me just how I wanted it. Great team behind what seems to be a great app!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Best subscription app I've used, extremely straightforward and the support has been great. Would highly recommend to anyone looking to offer a subscription plan on their site.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Muhammad was extremely helpful and answering my questions about my integration with my accounting app.
Thanks for your kind words. We will make sure to keep up this great work for our customers.
I'm a new user and find the portal quite tricky to use but the team are so friendly and helpful I'm learning so much! Would definitely recommend for small start ups
Thank you for your kind words. Please feel free to reach out to us, if any other help is required.
Dec 10, 2023 UPDATE: STAY THE HELL AWAY. THEY JUST DOUBLE AND TRIPLE BILLED HUNDREDS OF OUR SUBSCRIPTIONS. WE HAD TO MANUALY FIND, CANCEL AND REFUND OVER 300 ORDERS AND LOST OVER A DOZEN SUBS. YES THEY OFFERED A 20% DISCOUNT AFTER APOLOGIZING. JUST A LOT OF HEADACHES. TRYING TO FIGURE OUT A MIGRATION STRATEGY...
January 9, 2023 UPDATE: Like I said before, they will pacify you, blame Shopify, tell you they opened a ticked with Shopify, and you will never hear from them again. Still have not heard from them - supposedly they opened a ticket with Shopify - but they were very quick to reply to my review update / change on Dec 5 when I dropped them to 1 star.
December 5, 2022 UPDATE: After approximately 16 months of using the app, I am changing my rating just because of lack of support. Support has really gone so downhill over the last 6-9 months, it is sad!!! Changing my 5-star review to 1 star because response time has become unacceptable. I was probably one of their first 100 customers. I have over 4000 subscriptions and have been very patient but really their support has become an issue. It's not just "growing pains" anymore - they will pacify you and/or blame Shopify until you're blue in the face - to the point where you just give up and try to find a workaround.
Dear Merchant,
As we shared the error, it's coming while invoking Shopify API. We are filing a partner ticket but until then, we can't do anything about it. We are not seeing that issue with any other store, hence we will need to consult with Shopify on it.
Regards,
Ria
We were looking for a subscription app that allowed us to have subscription plans based on specific variants. Appstle does that and much more. It is an amazing subscription app with a very well organized menu and a nice and clean look & feel.
Muhammad, Junaid & Hussain from the support team are truly amazing. They are super quick to answer questions and go the extra mile suggesting what might work best. Simply 5 stars.
Keep up the good work guys!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.