Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

レビュー (3,946)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年11月18日

We operate a micro business, on line sales are our primary sales method to us & repeat business is critical. Appstle enables us to seamlessly provide this service to our customers. Any support queries' we send are acted on and addressed promptly and professionally.

Press Juices
アイルランド
アプリの使用期間:約2年
Appstle Inc.が返信しました 2024年11月19日

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

2024年11月20日

I had a wonderful experience working with the staff at Appstle. They were always so helpful! If you are looking for a great subscription for your website look no further.
DeeDee

Orchard Valley DIY Home Decor
アメリカ合衆国
アプリの使用期間:約2年
Appstle Inc.が返信しました 2024年11月22日

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

2024年10月11日

Appstle is the best subscription option for Shopify. They have great customizable options but their support is even better. They have helped us grow our business significantly.

ForTheBirds.com
アメリカ合衆国
アプリの使用期間:2年以上
Appstle Inc.が返信しました 2024年10月12日

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

2024年10月15日

Had an issue accessing my customer subscription accounts. Contacted Shopify via the chat feature. Received an immediate response. I described my issue and their team diagnosed the problem and fixed it immediately. Very please with the service so I didn't have any interruption with my customer's subscriptions.

Billion Dollar Graphics
アメリカ合衆国
アプリの使用期間:約2年
Appstle Inc.が返信しました 2024年10月16日

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

2024年10月29日

Appstle Subscriptions has been amazing for my Shopify store!

The support team has been a huge help throughout the setup process. They were quick to answer my questions and made sure everything ran smoothly on my site.

If you’re looking to add subscriptions to your store, I highly recommend Appstle. It’s easy to use and backed by great support!

Cellular Nano Health
アメリカ合衆国
アプリの使用期間:4ヶ月
Appstle Inc.が返信しました 2024年10月30日

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

2024年10月17日

Nancy, Ash & team very helpful. Customer service is very good, and the app works amazingly. Would definitely recommend :) @Appstle please don't sacrifice the customer service, it's hugely important to us and a big reason why we stay with you!

Overherd
イギリス
アプリの使用期間:2年弱
Appstle Inc.が返信しました 2024年10月18日

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

2024年10月28日

Great product for offering subscriptions to customers. Lots of flexibility and options. The best part is their customer support - exceptionally helpful!

BestLife4Pets
カナダ
アプリの使用期間:約2年
Appstle Inc.が返信しました 2024年10月30日

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

2024年11月24日

App was good until 2 of my clients needed to update their payment methods. There's a glitch in the app that will not let them update their payment methods. The link that's emailed to them to correct the payment method, just takes them back to the original message. SO FRUSTRATING! I tried deleting the clients to re add them, but I can't cancel the subscriptions so it won't let me delete the client to attempt to re add them. Major glitch!

PlayHrdTrainHrd
アメリカ合衆国
アプリの使用期間:11ヶ月
Appstle Inc.が返信しました 2024年11月26日

Hi,

This is Ria, the co-founder of Appstle. I have thoroughly reviewed your concern. Your customers were not able to update their payment information from the email received from Shopify.

Please be advised that the payment information is solely handled by Shopify, and we as a Shopify native subscription app, can only process the payments using encrypted data. We do not update or modify payment methods, as it is controlled by Shopify.

I am attaching the relevant Shopify documents here, for your reference. https://shopify.dev/docs/apps/selling-strategies/subscriptions/modeling

Furthermore, to extend our assistance, we have gone ahead and created a Shopify ticket on your behalf, to help you with it. The ticket number is: 52786650

Please feel free to let us know if you need any other assistance.

2024年10月2日

They make changes in production without notifying customers, resulting in customer portal downtimes of more than 12 hours. Or they upload new features without testing them properly with the result that “things” appear that don't work or don't fit the aesthetics of the portal.
Most of their support tickets take between 24-48 hours to resolve because their agents have limited knowledge and have to pass the issues to their developers.
Some of these issues result in financial and reputational losses for those of us who use Appstle.
They do not calculate shipping rates correctly, so many times orders are shipped without shipping costs and this means losses.
And much more.

Remolonas
スペイン
アプリの使用期間:2年以上
Appstle Inc.が返信しました 2024年10月4日

Dear Merchant,

This is Ria, the co-founder of Appstle. I apologize for the inconvenience you faced. I have reviewed your concerns and connected with the Merchant Success Head, who will contact you to discuss any remaining concerns related to your store.

We hope things are now working smoothly and as expected! Please do not hesitate to contact me at ria@appstle.com or support@appstle.com if you have any other questions. We are available 24x7x365.

2024年10月3日

Great app and great customer support. It allows us to make a considerable amount of recurring revenue monthly via subscriptions and customers have full control - they can skip, pause, edit or cancel subscriptions.

Perpetua Life® UK
イギリス
アプリの使用期間:1年以上
Appstle Inc.が返信しました 2024年10月5日

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve