Appstle℠ Subscriptions App

I've decided to update my review after some time using the app. The app is fine, and more or less does what I need it to, but I'm having a lot of trouble with the customer service. Response times are extremely slow, and the answers they provide are usually very vague and not helpful. I can definitely attest that the level of support has diminished since starting with this app. Currently, I have many subscriptions that are scheduled to process, but are not processing a their scheduled time. The response I received to this issue was "they are in the queue, please give it more time." Even after asking to elaborate, I could not get a more straightforward answer. Support I've received in the past has eventually lead to a solution, though it's usually not exactly what I've been seeking. There are a lot of limitations within subscription settings that don't make sense, and the way much of the user interface is translated into English is difficult to understand. Overall, not pleased with the user-friendliness of the app. --- original review --- Kehanvi was a huge help today. Initially I had a problem with theme integration, which was a simple fix. That led into some more specific questions about my subscription offerings, and I was able to figure out exactly what I needed. Thank you! So far it seems like Appstle is going to work great for our business. There is a little bit of a learning curve setting it up, but it has a very customizable experience. Looking forward to launching our first subscription.

Ahmed and others I was in communication with were EXTREMELY helpful and help me set up exactly what I needed on my store. Wish I would known about this app sooner. Thanks so much!

Customer service is super helpful and fast to respond! All my questions were answered and I was walked through on what to do. I recommend!

This app is really great. I already started membership plans and it's going very well. And the customer support is outstanding. Seriously, available 24/7, 2 minutes for a reply. Highly recommended.

They resolved our issue in record time. Hands-on assistance and clear guidance made what could have been a complex problem feel like a breeze to solve.

I had some difficulty in setting up a subscription service and Muhammad helped me resolve it. Thank you!

Just started using it for subscriptions, so far the customer service has been great. I had a problem and it was solved within 2 min!

I started trial with them this week. The support team has been efficient at answering my queries. So far so good.

Just started using this app, its seems straight forward and intuitive to use, did have to get some support as I missed an action setting up - support was excellent, fast and knowledgeable.

Nice，I will continue to experience it...............................................................................