Appstle℠ Subscriptions App , 3,209件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年2月3日

messed up my app embeds

Stiora
インド
アプリの使用期間:3日
Appstle Inc.が返信しました 2024年2月7日

This review is a potential fake and has been submitted to Shopify for investigation.

2023年8月22日

It seems like I haven't even tapped into the entirety of what this app is capable of. It has made a lot of things possible for my business. Not only that, but the customer support is available (what feels like) 24/7. Honestly amazing app, and even better team behind the project.

Fireproof Coffee
アメリカ合衆国
アプリの使用期間:6ヶ月
Appstle Inc.が返信しました 2023年8月23日

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

2023年9月6日

Our company is getting ready to launch our first subscription product and the support team at Appstle has been extremely speedy and helpful! The chat function is available 24/7 which is helpful for us entrepreneurs working at odd hours of the day. Thank you, Appstle!

The Mended Company
アメリカ合衆国
アプリの使用期間:3ヶ月
Appstle Inc.が返信しました 2023年9月7日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

2023年12月25日

Great support team

Club das Estrelas
ブラジル
アプリの使用期間:3ヶ月
2023年8月25日

customer service was great and quick. I got someone within 1-2 minutes and they responded quickly and responded to my request within 5 minutes.

LEMONJARZ
カナダ
アプリの使用期間:約2年
Appstle Inc.が返信しました 2023年8月26日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

2023年7月25日

Great support - If you are looking for a team and app that can actually help any time any day, you cannot go wrong with them! way better than other apps.

BossWe
ポーランド
アプリの使用期間:6ヶ月
Appstle Inc.が返信しました 2023年7月26日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

編集日:2024年4月2日

I had a great experience today with the service provide for Appstle today. They were able to seamlessly resolve the concern and issue we had and do some promptly and professionally. Greatly appreciated!!

Shopallthatnutrition.com
アメリカ合衆国
アプリの使用期間:6ヶ月
Appstle Inc.が返信しました 2023年10月21日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

2023年12月20日

great help

Plantlife
アメリカ合衆国
アプリの使用期間:2ヶ月
Appstle Inc.が返信しました 2023年12月22日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

2023年7月10日

Amazing support! They answered in a few minutes and was able to help me with all of my setup things I needed before launching. Super happy with this team. Would recomend

Hey Pumpkin Coffee Co.
アメリカ合衆国
アプリの使用期間:8ヶ月
Appstle Inc.が返信しました 2023年7月10日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

編集日:2023年10月10日

**Latest Update** Well the lead dev/co-founder has been very difficult to communicate with. But these guys have made their analytics section 10x's better since I spoke up. So I need to give credit where credit is due. They deserve it. But we are also having trouble with email's not being sent....a bunch of our customers aren't getting appstle's emails and sure enough the tests are returning errors....they have no solution for it. Its a very buggy application, and the devs don't like to admit ANY fault and can be difficult to deal with. Their reviews are fake....check the other 1 star reviews to see the real situation, here. I really hope we can find a way to move off the app before we get to big.

The absolute worst analytics section i've ever seen. English isn't the first language of their UI devs so the definitions of the features make no sense at all.... and they clearly have no experience running subscription models - they are missing every crucial piece of data that we need - its seriously the worst analytics section i've seen in 8 years...it shows nothing of use and is missing everything we need.

It doesn't even show a real churn rate...its a different calculation that no one would ever use or need. It doesn't show total revenue generated. And it doesn't show any approval rates. I'm telling you guys.....its like these people have ZERO experience with the subscription model. I am beyond frustrated because we built our entire store into this thing.

The support is fast and that's the only reason this isn't a 1 star.

The widget on the site breaks all the time and every time we list a new product, we have to ask their devs to fix their widget....and they NEVER do it right the first time and we have to point out their mistakes over and over and over - this has happened 3 times now and each time they promise to fix it.... and of course, they do nothing.

This app is so disappointing. Unless they fix their analytics, there is no way for us to scale on this. It really sucks.

Organics Ocean
アメリカ合衆国
アプリの使用期間:10ヶ月
Appstle Inc.が返信しました 2023年9月4日

Hello.

This is Hemant, the co-founder and CTO of Appstle. I am an ex-Apple Siri Staff Engineer and one of my focus areas was analytics.

Sharing what I mentioned on our call, our analytics definition and formulas adhere to common parlance, as well and other app benchmarks. If we change the metric formula per your request alone, it will affect our 20,000+ other merchants.
We still added a new and unique metric based on your store’s needs and preferred input variables, and unfortunately, beyond that, we will not able to change the label of our existing metric.

As regards the widget, our investigation showed that your store was using 2 different templates for 2 different products. Our team was not privy to this critical information and hence we configured widget based on just one template.

Let us know if we can help you in any other way. Feel free to reach out to support@appstle.com