Appstle℠ Subscriptions App
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We have recently changed our Theme to a more professional looking one. It took the support agent only a few minutes to bring us back on track.
Can whole-heartedly recommend the app and its staff!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
We love this App! Customer service has been top notch!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Its a very great and well designed app; Very nice user experience!!!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Been using Appstle for quite sometime.
Great experience so far. When we need help, just chat the customer service, and Momna has been very helpful and quick in responding our needs.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Hasnain offered AMAZING service! He was easy to communicate with and was able to address all of my questions / concerns quickly and delivered high quality work.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Talk about amazing, These guys have a 10 out of 5 stars They go above and beyond helping you. 24/7 They help me customize certain parts and walked me through the rest. You have to understand Im not the fastest learner but they came through. The app has so many wonderful feature its hard to list them. The price is right in line too compared to other app that charge a lot more for less. With all seriousness give it a try. You wont be disappointed.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Had to remove the app, installed it for about 1 hour, try to fix a shipping issue (the product was for $0 of shipping in shopify, but the app added a shipping cost of $12 for no reason). Impossible to reach anyone from the US or Canada via customer service, all coming from India. Their english was really bad, and not only did they not solve the issue, but made everything worse. There's so many apps for subscription our there, do yourself a service a choose another. At least you might have a shot at minimally good customer service, and not too many is
Hello. This is Ria, the co-founder of Appstle. I went through your chats with the team. As our Merchant Success Engineer as well as her Manager mentioned in the chats and the custom video guide that she made for your store, your shipping rate was coming from your Shopify shipping profile itself. In fact, that’s why the one-time purchase shipping price and subscription shipping price was exactly the same. Since your one time purchase shipping was $12, for order values below a certain threshold, the same applied to subscriptions too. Let me assure you that no other Shopify native or Shopify compatible subscription app would be able to help you here, unless the shipping profile is created on the app side (which the Manager explained in the video she made).
I went over the loom my teammate shared and it was very well-explanatory. And no, shipping on checkout page is not calculated based on IP address. It’s based on the shipping address you enter.
As for the location of the team, we are a California based company HQed in Menlo Park. We provide 24x7 support for merchants by having support team across geographies and timezones. Since, your ticket came in at 8 PM PST (outside work hours in the California), it was handled by our team in Asia. I personally did not see any communication or language issues in your chat or video, as our entire team across geographies are native English speakers.
Please dont hesitate to reach out to us at support@appstle.com if you have any other questions.In fact, I am sharing it here so that others can decide it on their own. And no, shipping on checkout page is not calculated based on IP address. It’s based on the shipping address you enter.
Hasnain was great to work with. Very fast turnaround and offer additional solutions to what I was looking for and enhanced our user experience.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Extremely wonderful, software is very very flexible, but as with all flexible products comes complexity of use.
But fret not, despite it's complexities, the customer service chat response super quickly and all the obstacles I've experienced and questions that I've had so far using Appstle for my Shopify store can all be solved very smoothly with their help.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Gives options to my customers, increases sales, and the team is very easy to work with and helpful. Thanks!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.