Appstle℠ Subscriptions App
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Been using Appstle for a few months now and going great Nancy has been a great help!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
I needed some help setting this app up and Jackson immediately jumped on to help despite us being on a free plan and made it seamless. App is easy to use and has a lot of capability!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Great app - easy to set up, support is fast and always there and the price is reasonable! I highly recommend it if you want to get into the subscription business!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I’m thoroughly impressed with the app. The robust features and ease of use have significantly improved my experience. Moreover, the support staff is outstanding—their responsiveness and problem-solving skills are commendable. Highly recommended!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
This app is packed full of features and really simple to use. I did get stuck with setting up my subscription plan, but the help team were quick to reply and fixed the issue quickly (it was my fault). The offer for the help team to log in and implement my change was awesome and very comforting to know that if I have any technical issues, the team can be there is fix for me. Thanks Steve - High Roller Coffee
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Very FAST responsive customer services , and even customized app to match my theme 5 Stars !!!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve
customer service helped me build it out, thank you
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Going well so far! Good functionality!
Henry on customer support was very helpful with all of my questions.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve
- Installation took a entire week of me staying up to midnight asking them whether the installation had completed
- They only work PCT time zone which meant i wouldnt get a response until after 6.30pm
- Today after 5 days of correct orders they charged 116 wrong subscriptions to customers, taking hundreds of pounds from them without their consent. My customers are furious, I have to refund all of them manually one by one, some have cancelled their custom with me.
They have ruined my website, caused me to lose 90% of my customers. I do not recommend this app and I strongly recommend you avoid them if you value your business and your customers.
Dear Merchant,
This is Ria. I am the co-founder of Appstle Inc. We are truly sorry to hear about the difficulties you encountered. We apologize for the delay in the installation/migration process and the inconvenience of waiting for updates. Between the time of the review and this response, we have expanded our migrations team beyond the US, and now offer 24/7 migrations help, with migration specialists available in all time zones to better serve our global customers. This change ensures more timely communication and a smoother experience for all our customers, both pre and post migration.
The second issue you mentioned was caused by data discrepancies provided by the previous subscription platform you were on. We hugely rely on data in migrations and always ask our merchants to have that verified before we make the contracts active. We have now added a significant amount of checks and tests in the migration process to spot the mistakes in the migration data provided by the previous subscription app.
At Appstle, we always strive to ensure accuracy, and are continuously improving our processes, to hit our goal of 100% accuracy, at all times.
We value your feedback and are committed to improving our service. We hope you give us another try.
They have a fast team to solve any problems. That's all I care after all. After 30 minutes, your problems will be gone.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.