レビュー (3,335)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年7月21日

Great app with great support. I recommend using this app over the other sub apps as its so easy to use.

Guernsey Flowers by Post
イギリス
アプリの使用期間:5ヶ月
Appstle Inc.が返信しました 2023年7月22日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

2024年1月9日

I appreciate their support team and they helped a lot with my project. Thank you so much.

Celulu.b
アメリカ合衆国
アプリの使用期間:約3時間
Appstle Inc.が返信しました 2024年1月11日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

2023年12月8日

Great app, even more amazing customer support. Can't recommend it enough!

NRSH
ドイツ
アプリの使用期間:4日
Appstle Inc.が返信しました 2023年12月9日

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

2023年7月24日

The app itself seems great. The service and support is not.
When going through the migration process we dealt with OVER 15 DIFFERENT PEOPLE via an email string that could wrap around the earth, and it became very confusing and frustrating. Emails were ignored when I was asking for things to be confirmed and one, they would just not respond. It took far longer to set up than anticipated and the process was not communicated well at all.
They made our system live, before we had even configured (or knew we had to configure) the shipping settings. That to me was an absolute NO - and should never have happened. They then advised that having more than 1 option for a shipping profile was not possible, so we had to change our entire shipping structure to suit this system.
I've since asked for information on a button within the app and how long a link lasts before expiring on our customers.. and have been told to ask shopify (even though they could understand the answer to advise THEIR customer, they choose not to, and send me to ask shopify after waiting 1 hour for a reply on chat from them).
The service is not where it needs to be at all. We trust people with our customers and our businesses and livelihoods... and so if we continue to have issues like this, Appstle will be removed and we won't use it.

Neat
ニュージーランド
アプリの使用期間:約1ヶ月
Appstle Inc.が返信しました 2023年7月26日

I am the CTO of Appstle. I am sorry you had less than stellar experience with us. Regarding your recent issue about payment link expiration, it was brought to our attention for the first time. Hence we weren't aware of the expiration time. It has been asked by other Shopify app partner members as well in the community. https://community.shopify.com/c/shopify-apps/about-the-cause-of-the-expiration-of-the-link-button-in-the/td-p/2118565.

As for the response delays I am trying to get to the bottom of the issue. At Appstle, we take customer support very seriously and strive to provide hands-on 24x7 support - 365 days. I will ensure the hiccups you saw in the past won't happen again. I apologize again for the inconvenience.

2023年10月4日

Awesome app that does everything I need, but the customer service is where it's all. The help I received setting up blew me away! Thank you!

Rachelle Anne Miller Creative Studios
オーストラリア
アプリの使用期間:8日
Appstle Inc.が返信しました 2023年10月5日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

2023年8月22日

great team and great product! very helpful in working with me to get exactly what im looking for

Better Body Builders
アメリカ合衆国
アプリの使用期間:2ヶ月
Appstle Inc.が返信しました 2023年8月23日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

2023年7月11日

The support team is out of this world with responsiveness and handling of request in our experience.
I have not launched the app yet but in our testing the product works exactly as described and has been intuitive to use.

CapandQueen
アメリカ合衆国
アプリの使用期間:25日
Appstle Inc.が返信しました 2023年7月12日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

2023年9月21日

Excellent support in getting our customers migrated and set up in the App. Looking forward to seeing how it performs in the coming weeks

&Keep
イギリス
アプリの使用期間:13日
Appstle Inc.が返信しました 2023年9月22日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

2023年7月13日

We really recommend this app because it's simple and easy to use. Also the customer service is amazing, they quickly diagnosed and resolved our issues. Great product and team.

WAnderful Official Website
日本
アプリの使用期間:約2ヶ月
Appstle Inc.が返信しました 2023年7月14日

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

2024年1月9日

Excellent customer service highly recommend!

Wish Upon A Candle Co
イギリス
アプリの使用期間:約16時間
Appstle Inc.が返信しました 2024年1月10日

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.