Appstle℠ Subscriptions App

We have been using this app for over 12 months, it is user friendly for both parties. If we've had any queries where we have needed help, we've jumped on the chat and received a real person in the live chat and been sorted very quickly. Great service, thanks

Works well - should have custom domain offered as standard because without it, your emails may not get through to your customers. That's not a luxury and should be a given - but other than that, all good.

They have been a good company and even when I uninstalled the app by mistake their dedicated team and system were able to restore everything without issue...as though it hadn't happened. It could use some work on the end user side of things but I have liked it thus far.

The support I get from this app is great, they will always provide the knowledge and resolve issues as best as possible. The app ticks all the boxes for me in terms of providing a subscription.

It's working well. I moved from recharge as this is much more fairly priced for a small business. I do find the app settings a bit hard to navigate but the support is always available so that makes a big difference. Today I had a problem with my shipping set up and got a reply within a minute, with screenshots how to manage it. Resolved in no time!

Good support. Feel like there is some integration issues but they always get fixed.

Tiene buena funcionalidad y un servicio técnico dedicado y amable, pero presenta algunos problemas de personalización y hay áreas en las que falta pulido. Funciona bien con requisitos sencillos pero es limitada para operativas complejas.

I have been using it for a few months now and have had an excellent experience. It was easy to install and its usability is very good. It can be improved significantly in terms of translation to other languages, as I couldn’t find all the fields I needed when translating to Portuguese. I also think the customization could be improved overall.
Additionally, during the migration of customer credit card data, some records were left without first and last names. This caused integration issues with logistics and CRM applications, highlighting the need for more robust data validation during migration processes.

Appstle does deliver pretty decent and robust control of subscription accounts to customers. The support is great and any issue is handled pretty darn fast which I REALLY appreciate - so 5 stars on customer service.

My only constructive criticism would be that the admin side of Appstle is not accessible on mobile screens. As the customer service person working remote I am not always at a desktop and having access via phone would be a plus. It's not a deal breaker by any means. Good job to Appstle team!

The technical people are always very helpful. What I need has to be a paid plan although I have never tried subscription app before. It was a bit of commitment. It takes time to learn how things work etc. I have been using this app for a while and the subscription is definitely helping our revenue.