Avaliações (3 714)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 15 de agosto de 2021

After Muhammad helped me set up our subscription, I needed further help getting the theme where it needs to be and Akansha was very helpful and prompt. Best Service I have encountered

Pinkish Pods
Austrália
About 1 year usando a aplicação
Questão respondida por Appstle Inc. 12 de agosto de 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth

25 de junho de 2021

So far so good! Functionality is what we need and the customer service is excellent. Highly recommended.

chemify.ca
Canadá
About 1 year usando a aplicação
Questão respondida por Appstle Inc. 25 de junho de 2021

Thank you so much for your kind words :) We are glad that we were able to address your difficulty.

Editado a 2 de agosto de 2023

Update: Today Appstle staff helped me resolve 2 issues in a speedy manner. They are always very helpful and get to the root of my issue. Today it was figuring out how to export the upcoming orders for the month so that we can dedicate inventory toward our subscriptions . Secondly, to reformat how upcoming order dates show up in the customer portal. The support member showed me how to filter and export to get upcoming order data. While exporting and manually counting isn't the worst thing in the world, it would be great if we could have a 'next month' section in analytics just so that the manual counting of products is not required. Either way, great app, thanks Appstle!!

Prior Update: You can tell Appstle has been working hard to implement the best features and usability. The support is very quick and has always been good quality, but it has also improved to be even better! Very happy to have this app. There were a few hiccups in the early days, but I'm so glad that we got through them. If you're new to subscription apps, just start with this one! The reason I had hiccups was because I started with a different subscription app.

Initial onboarding took some patience since I was migrating from Bold V1. We had a few issues due to leftover code from Bold V1, but that wasn't Appstle's fault. We also encountered a glitch on Appstle's end that prevented us from using the app and after a video call, got that resolved very quickly and reset our free trial so that we could actually try it out before purchasing. The customer portal is easy, I love being able to send a magic link. Support is incredibly fast and usually very helpful, IF you get the right person. This app works way better than our previous app and is very functional. Compared to Bold V1, I get way less confused customers now with Appstle. Great app!

Birch Boys, Inc.
Estados Unidos
About 1 year usando a aplicação
22 de setembro de 2021

works great, customer support is helpful, i think this is the only subscription app that offers real time chat staff

slobrew botanical
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Appstle Inc. 22 de setembro de 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Editado a 17 de janeiro de 2024

Finding a subscription app that can provide 100% of all the features a subscription based reseller is looking for is like looking for a unicorn, but Appstle is pretty close to perfect. Only feature missing is prorated billing for orders filled mid-month so that I can put all my monthly subscriptions on the same billing day the following month. I have yet to find a subscription manager on Shopify to do that but I submitted the suggestion to them and they were willing to submit it to development for consideration. I came over to Appstle from another subscription manager and I have tried several. Appstle has so far been the most customizable and has the best customer service hands down, they are always available and able to answer questions quickly. I'll be staying with Appstle for a long time.
Update to my previous review - Its been about 1 year using Appstle and they continue to impress me. I reached out to see if they could help me customize an informational pop-up for customers who are pausing their subscriptions. This is something I could not find in settings. Within a short period of time I was provided the instructions and screenshots to customize this field.

Positiontech
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Appstle Inc. 16 de janeiro de 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth:)

12 de abril de 2023

Appstle has been beyond helpful during the process of setting up our new subscription model. We had tons of questions and all of them were answered quickly and patiently. I can't imagine better customer service. I've been in touch with other subscription app developers and tried several apps. Appstle is the best one out there.

Thank you for everything!

Millennia TEA
Canadá
About 1 year usando a aplicação
Questão respondida por Appstle Inc. 12 de abril de 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

2 de julho de 2022

So far so good. The support team is super on top of things and got it up and running for me within minutes.

Soothi
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Appstle Inc. 2 de julho de 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

16 de janeiro de 2022

The app developers and support team were very helpful in configuring the app to our needs, thank you!

Hello Lifestyle Australia
Austrália
About 1 year usando a aplicação
Questão respondida por Appstle Inc. 16 de janeiro de 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

17 de junho de 2021

I used this app provide my users a better subscription model. This app is the perfect fit for my store. I have also tested other apps and came back to this app because of it's features. Their live support superb, provides instant support and resolve my queries. The back-end team is continuously working to make it better functionally and visually too.

Aero Grove
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Appstle Inc. 17 de junho de 2021

Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)

29 de setembro de 2023

This app is amazing and what makes it so is the highly skilled and professional customer support. Henry has fixed my store as per my request and implemented a lot of time consuming adjustments to make it look exactly like I wanted. They will do their best to make their clients happy. I highly recommend the app, it is very easy and convenient to use.

Planty Lounge
Emirados Árabes Unidos
12 months usando a aplicação
Questão respondida por Appstle Inc. 30 de setembro de 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)