Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Avaliações (3 928)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
15 de fevereiro de 2022

Best subscription app I've used, extremely straightforward and the support has been great. Would highly recommend to anyone looking to offer a subscription plan on their site.

Poblado Coffi
Reino Unido
29 days usando a aplicação
Questão respondida por Appstle Inc. 15 de fevereiro de 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

28 de agosto de 2023

Getting set up and everything seems pretty straightforward. I had a bit of trouble customizing my widget to match my theme, but Nayyab and Hasnain were so helpful. They were very patient and kind and set everything up for me just how I wanted it. Great team behind what seems to be a great app!

Sweet Surrender
Estados Unidos
29 days usando a aplicação
Questão respondida por Appstle Inc. 30 de agosto de 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

8 de setembro de 2023

Customer support super responsive. Unlike other subscription services where they charge you $99+/month for a crappy interface and ask you to write custom CSS to make it look better (when their CSS documentation is complete BS... I'm a SWE and I have no idea which object I'm trying to modify). Appstle's customer engineer team legit changed the CSS for me in less than 1 minute.. and I'm on the free plan... Ashwin, you my boy!

Redbloom
Estados Unidos
29 days usando a aplicação
Questão respondida por Appstle Inc. 9 de setembro de 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

14 de julho de 2021

Muhammad was extremely helpful and answering my questions about my integration with my accounting app.

D8A IT Services
Reino Unido
29 days usando a aplicação
Questão respondida por Appstle Inc. 14 de julho de 2021

Thanks for your kind words. We will make sure to keep up this great work for our customers.

11 de outubro de 2021

I'm a new user and find the portal quite tricky to use but the team are so friendly and helpful I'm learning so much! Would definitely recommend for small start ups

borrow and nest
Reino Unido
About 2 years usando a aplicação
Questão respondida por Appstle Inc. 11 de outubro de 2021

Thank you for your kind words. Please feel free to reach out to us, if any other help is required.

Editado a 10 de dezembro de 2023

Dec 10, 2023 UPDATE: STAY THE HELL AWAY. THEY JUST DOUBLE AND TRIPLE BILLED HUNDREDS OF OUR SUBSCRIPTIONS. WE HAD TO MANUALY FIND, CANCEL AND REFUND OVER 300 ORDERS AND LOST OVER A DOZEN SUBS. YES THEY OFFERED A 20% DISCOUNT AFTER APOLOGIZING. JUST A LOT OF HEADACHES. TRYING TO FIGURE OUT A MIGRATION STRATEGY...
January 9, 2023 UPDATE: Like I said before, they will pacify you, blame Shopify, tell you they opened a ticked with Shopify, and you will never hear from them again. Still have not heard from them - supposedly they opened a ticket with Shopify - but they were very quick to reply to my review update / change on Dec 5 when I dropped them to 1 star.
December 5, 2022 UPDATE: After approximately 16 months of using the app, I am changing my rating just because of lack of support. Support has really gone so downhill over the last 6-9 months, it is sad!!! Changing my 5-star review to 1 star because response time has become unacceptable. I was probably one of their first 100 customers. I have over 4000 subscriptions and have been very patient but really their support has become an issue. It's not just "growing pains" anymore - they will pacify you and/or blame Shopify until you're blue in the face - to the point where you just give up and try to find a workaround.

Bones and Me LLC
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Appstle Inc. 15 de julho de 2021

Dear Merchant,

As we shared the error, it's coming while invoking Shopify API. We are filing a partner ticket but until then, we can't do anything about it. We are not seeing that issue with any other store, hence we will need to consult with Shopify on it.

Regards,
Ria

27 de agosto de 2021

We were looking for a subscription app that allowed us to have subscription plans based on specific variants. Appstle does that and much more. It is an amazing subscription app with a very well organized menu and a nice and clean look & feel.
Muhammad, Junaid & Hussain from the support team are truly amazing. They are super quick to answer questions and go the extra mile suggesting what might work best. Simply 5 stars.
Keep up the good work guys!

QARMA
Espanha
28 days usando a aplicação
Questão respondida por Appstle Inc. 27 de agosto de 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

19 de janeiro de 2022

Very helpful and responsive customer service. Really like this app - very powerful and a useful upsell feature.

thirtysixtycollective
Estados Unidos
28 days usando a aplicação
Questão respondida por Appstle Inc. 19 de janeiro de 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

12 de julho de 2022

The team was very helpful with the setup. They helped me with all the questions, and finally help me to make sure it was working doing the necessary changes themselves.

Chewer's Joy
Estados Unidos
28 days usando a aplicação
Questão respondida por Appstle Inc. 12 de julho de 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth. :)

Editado a 1 de junho de 2023

I've had Appstle for a few weeks now and so far it has had every feature I would need. There is a small lack of accessibility to customization, however, anytime I've wanted something customized or changed and the customization feature wasn't an option, Appstle's support team is quick to respond and has solved every problem I've faced. The upgrades monthly are very affordable comparatively. I'll be using this app for the foreseeable future.

Go a Little Nuts
Estados Unidos
28 days usando a aplicação
Questão respondida por Appstle Inc. 10 de maio de 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.