Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Avaliações (3 927)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de julho de 2022

The support team is so sweet and truly go above and beyond to meet the client's need. Sooo happy I choose this app to use!

Dahliablanc
Estados Unidos
27 days usando a aplicação
Questão respondida por Appstle Inc. 2 de julho de 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Editado a 27 de janeiro de 2022

Update: resolved the issue the next day, so appears to all be working now - still think it'd be much better with more documentation, but no problems any longer. :) I want to like this app, but the support is fairly slow - to be fair, it's only been 1/2 a day, but when the app isn't working, that's a long time. And the app just doesn't work. I think it's because it's poorly coded, although I've only spent an hour or so digging into the JS. For example, it has trouble locating all the buy boxes on the page in order to actually add the subscription options, despite selecting them by class. I'd be ok with slow or no support if there were good documentation, but alas, that's also not the case. I'll revise the review if someone gets back to us and fixes the issues, but we just keep getting the same response that they have to "escalate" every issue and don't have a timeframe for getting back to us.

DoggieKarma
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Appstle Inc. 27 de janeiro de 2022

Hello,

This is Hemant, the lead dev/CTO of Appstle. I am sorry you had less than a stellar experience with our support. I went through the ticket in detail and the reason we had to involve the dev team, was because, by default, the widget is displayed only for the main product on the product page. It is done this way so that in case you have additional products on the same page, we don't display a widget for them by default.

To show an additional widget, it requires placing our snippet in the liquid code of your theme. We can add it for you but require some details. I have reached out to you on the chat as well. Please let me know a good time to connect.

22 de março de 2022

AMAZING! Nadeem helped me with all my little details and went way above and beyond. I would give them 10 Stars!

Blue Jay Box
Estados Unidos
26 days usando a aplicação
Questão respondida por Appstle Inc. 22 de março de 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Editado a 2 de abril de 2023

カスタマーサポートの対応が大変よく(24時間対応で、だいたい5分以内に返信いただける)、これが無料で使えるのはすごくお得。
やりたい方法を相談すると、動画や画像などを使って、分かるまで教えていただけるといつも大変助かってます。
これからサービスローンチしますが、おかげでスタートできそうです。
他のShopifyユーザーにお勧めしたいです。

WAGOKORO JAPAN GIFT
Japão
26 days usando a aplicação
Questão respondida por Appstle Inc. 2 de abril de 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

6 de dezembro de 2022

This app has been perfect for what we are trying to achieve. Some of the areas we did struggle with the team at appstle were very quick to explain how to fix them and even conducted the fixes themselves to help us with time. Huge thankyou to appstle for all the help
Aussie Farm Box

Aussie Farm Box
Austrália
26 days usando a aplicação
Questão respondida por Appstle Inc. 6 de dezembro de 2022

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth:)

9 de maio de 2023

Customer service has been great! Responsive and have helped me fix a few issues my sites were having. I definitely would recommend it to others.

Element United Marketplace
Estados Unidos
26 days usando a aplicação
Questão respondida por Appstle Inc. 9 de maio de 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

23 de novembro de 2021

The best support available online! Seriously, 2/2 times I've used it support has been spot on and lightning fast! The plugin itself is nice, and for just starting out or businesses who are established I think this one fits the bill for everyone. Can't go wrong with Appstle Subscription IMO!

Hericium Labs LLC
Estados Unidos
26 days usando a aplicação
Questão respondida por Appstle Inc. 23 de novembro de 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

15 de dezembro de 2021

This app is great! It has so many functionality that requested many other apps in the past. And the customer service is the best you could ask for. All that for a very competitive price.

Belles Combines
Canadá
26 days usando a aplicação
Questão respondida por Appstle Inc. 15 de dezembro de 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

20 de maio de 2022

Customer service is great. They help with any changes you need on the spot. The respond quickly via chat

Flamaquel
Estados Unidos
Almost 2 years usando a aplicação
21 de dezembro de 2021

Great app with lots of features and terrific customer service. Nadeem jumped-in to help when we got stuck and fixed our issue right away.

Poet Coffee Co
Estados Unidos
26 days usando a aplicação
Questão respondida por Appstle Inc. 21 de dezembro de 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.