Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Avaliações (3 888)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de agosto de 2023

The best tech support i've ever had. Mitanshu was so helpful and quick - it made me subscribe to the Starter level of the app.

TENTH MUSE
Reino Unido
18 minutes usando a aplicação
Questão respondida por Appstle Inc. 25 de agosto de 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

21 de maio de 2022

Very easy to download, very helpful support team! EXACTLY what I was looking for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Little Wing Candle Co
Estados Unidos
18 minutes usando a aplicação
Questão respondida por Appstle Inc. 21 de maio de 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Editado a 30 de julho de 2021

I used this subscription app for our Supplement ecom site. Great customer service. Easy integration. Very helpful. Definitely recommend!!......................................

mewd
Estados Unidos
17 minutes usando a aplicação
Questão respondida por Appstle Inc. 30 de julho de 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

15 de julho de 2021

I haven't had a chance to do a deep dive with the app yet, but I have already experienced the company's fantastic customer service. In just a few minutes, an online assistant was able to help me connect the widget to my site and set it up to match the rest of my site's theme. Very impressed with their customer service and helpful staff! If that's any indication of how good their product is, I know I will be a very happy customer!

Mislaid Pages
Estados Unidos
16 minutes usando a aplicação
Questão respondida por Appstle Inc. 15 de julho de 2021

Thank you for the review. Really appreciate that! We are glad that we were able to meet your expectations. :)

6 de julho de 2021

Great support and great communication!
I really love this app and the person that helped me in chat was very helpful! Thank you!

Italian Gourmet
Reino Unido
15 minutes usando a aplicação
Questão respondida por Appstle Inc. 6 de julho de 2021

Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.

13 de dezembro de 2021

This app is just what I was looking for and had a ton of 5-star reviews so we're trying it. The customer service has, so far, been very quick to respond and very helpful. I'm looking forward to using this app for our subscription orders!

Sheila Kilbane MD
Estados Unidos
15 minutes usando a aplicação
Questão respondida por Appstle Inc. 13 de dezembro de 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

12 de agosto de 2021

We needed a subscription option and in less than 15 minutes I had it configured and working, plus the team had customised the look to fit ours. Excellent product

Oceans North Seafood
Nova Zelândia
15 minutes usando a aplicação
Questão respondida por Appstle Inc. 12 de agosto de 2021

Glad we were able to help you :)

Editado a 8 de outubro de 2021

Very good app, unfortunately I couldn't use it for stripe payments because I don't have shopify payments enabled. The support is very good.

mexfonmx
México
About 5 hours usando a aplicação
Questão respondida por Appstle Inc. 8 de outubro de 2021

We are glad to hear that you are satisfied with our support. Unfortunately, the payment method is a requirement from Shopify. Shopify does not currently support Stripe for subscriptions, but as per their roadmap, it is expected to be released by the end of Q4 of 2021.

Here is the link for that - https://shopify.dev/concepts/apps/subscription-apps#known-limitations

Feel free to reach out if you need help with anything else.

Thanks,
Appstle Subscriptions Team

25 de agosto de 2023

don't recommend and customer service is pretty clueless. I installed the app and it wasn't working, the radio buttons were NOT showing up on the product page, so a user could not check what frequency they wanted, and couldn't add it to their cart. I messaged customer service, and the first person said that the shopify theme was overriding the radio buttons and would look into it. Two hours later, no thing, then i messaged again and a new person came on. They had the audacity to tell me it wasn't their app widget and they couldn't do anything about it. They don't even know what their own widget looks like. I showed them proof again it was definitely theirs (it was the only subscription app I had installed, was a new store). Again they said the same thing, it's not their app widget, and they couldn't help. Wow! pretty bad customer service.

Mr. Black
Estados Unidos
About 5 hours usando a aplicação
Questão respondida por Appstle Inc. 26 de agosto de 2023

Dear Merchant,

We apologize for the inconvenience you faced with our app. As explained in the loom videos, the issue you encountered with the radio buttons was related to the widget that was being rendered from your own theme. I am glad we were able to align and get that sorted eventually. We are super glad to have you continue with us!

We should have been faster with the support, and I sincerely regret the experience you received from the first representative. We have put them back on training, to ensure we don’t have any gaps in our service and to meet the high bar we have set for ourselves.

Please feel free to reach out if you have any further questions or concerns.

28 de janeiro de 2022

I used this app to try and help me set up a subscription based systeme for a product we are selling. I was really unsure how to do what I was looking to do (it wasn't that challenging I am just nervous and was looking for support). The support I received was awesome, Hussain took SUCH care of me. i will say that for what I was looking to do, it has a work-around for two different pricing subscription options, but doesn't inherently offer, so if you're looking to offer two different prices, it can do it, just not necessarily built into the app itself. But like, for a free option compared to a lot of others (which are QUITE expensive in lots of cases), can't really say I'm upset.

Take Some Risk
Canadá
About 2 hours usando a aplicação
Questão respondida por Appstle Inc. 28 de janeiro de 2022

Hello,

We are glad to receive such motivating words from you. Regarding your request for separate subscription pricing options, we are unable to offer that as a built-in option, as Shopify rules and setup (applicable to all apps) require the base price of the product to apply for all recurring orders.

We really hope that the two workarounds I suggested during our conversation (first - creating separate product listings, and/or second - using Appstle Subscriptions to provide discounts for multiple subscription frequencies of the same selling plan) will enable you to achieve the output you are looking for.

Please feel free to ping if we can help with anything else.