Super: ギフトラッピング＆メッセージ
パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
レビュー (247)
絞り込む
-
評価順
We had some issues with our product code for the gift box and Shahar went above and beyond to assist and fix the issue for us. The gift bag as an addition in our shopping bag is a great feature.
Great app and developer assistance very helpful.
Great app, great service!
I apologize for saying this, but their app has proven unreliable due to recurring errors. I’ve recorded videos of the issue multiple times and sent them to their support team, only to receive responses like, “This problem has been resolved,” when in fact, it hasn’t been fixed. This has happened repeatedly, and I’m quite disappointed by the wasted time.
Specifically, the app is implemented in the cart drawer, but when a gift message is entered and the customer proceeds to checkout, part of the message entered toward the end doesn’t get saved and remains incomplete. Additionally, the saved message cannot be reviewed on the checkout page, so customers might proceed without noticing the issue.
I leave this review hoping that the poor quality of support will become more attentive and serious moving forward.
Thank you for your review. We always value constructive feedback, and we are sorry to hear about the challenges you experienced.
After a thorough investigation, we identified that the issue was caused by a conflict with another app installed in your store, which affected the functionality of our app. Our support and development teams promptly worked to resolve the issue, providing multiple updates via email. Unfortunately, before we could fully implement a solution, you chose to uninstall the app and post this review.
We are committed to providing a high-quality experience and regret that we didn’t have the opportunity to fully resolve the issue for you. We remain open to further assistance should you decide to give our app another try.
Thank you once again for your feedback, and we wish you continued success with your store.
Best regards,
Shahar
Classic bait and switch app. The only functionality is a toggle on/off switch for "gift message", "gift wrap", and "gift receipt". There are zero setting options or customization options. When I toggled on the Gift Message option a 2x2 square of a blurry gift icon took up the entirety of my cart. When I contacted support to see if I was missing the menu option for settings or customization, I was told to grant them full access/permission to my shop and that in the mean time they would let their dev team know. Dev team know what? The app is completely useless. The pro subscription advertises the following and none of this is built into the app to use:
Add unlimited paid and free gift wraps
Can appear in the cart and product pages
2 design types: Pop up modal & Checkbox
Fully customizable design to match style
Supports custom checkbox & modal images
Attracts attention with visual animation
Hi there,
Thank you for taking the time to share your feedback. We truly value all feedback on our app, especially when it helps us improve both the product and our service for the benefit of our users.
We'd like to clarify that our app does include all of the features listed under the Pro plan, including multiple display types (modal & checkbox), full design customization, support for cart and product pages, custom images, and more.
In this case, the app was being tested on a draft theme, which prevented the features and customization options from appearing as expected. Unfortunately, this led to a misunderstanding of the support representative that assisted you, and we agree that the experience could have been handled better.
Our support team only requests theme access when it’s necessary to properly diagnose theme-related behavior.
We've reached out privately and would be more than happy to personally assist with setup and ensure everything works correctly if you’re open to giving the app another try. :-)
Thank you and have a wonderful day ahead!
Effective Apps Team
簡単に設定ができ、機能にも満足しています。
Thanks for supporting.
I needed a gift-wrap option for my Shopify store and found the Super Gift Wrap app to be incredibly small-business friendly. The support team was also very prompt and helpful when I needed assistance setting it up. I’d definitely recommend it to any small business looking to offer gift wrapping.
This app has been great for my site, I have not had any problems all these years. The tiny gift icon that shows on my product page is my favorite as it attracts people to select it. So far a lot of people have selected this gift wrap feature on my product page.
Thank you for your amazing service!
Excellent app – simple, effective & great support!
The setup was incredibly easy and intuitive – it took just a few minutes to install and customize. The app does exactly what it promises and fits our use case perfectly. Also, the support team is super fast and competent – they helped us with a styling issue within no time. We also really appreciate the fair pricing model. Highly recommended!
