Arvostelut (52)
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Luokituksen mukaan
I was searching for the right Loyalty Program App for my shopify store... this is the best I've seen in terms of pricing, offers and especially customer service. After installing the app, I had some immediate questions and I got them answered immediately by Paresh. My Loyalty program is up and running within minutes!! Thank you so much!!
So far so good. Seems quite clear and in depth, so looking forward to implementing it into my store.
Had a few questions to ask and a lovely member Paresh helped in swift time. Straight to the point and polite!
Edit:
The app is working well now. The developers have been in communication with me to fix all the bugs. I am happy with the app at this time.
This app isn’t consistent. My customers are constantly asking me why they don’t have their points. I’ll email the company and get NO HELP OR ANSWERS. I want to switch to a new points program and to do so I need to spend the $99 to export my customers, but have to wait until the free trial is up to do so, no way to expedite the process. The company emails me back about a meeting but when I email questions, again, no response. I have customers with no points still and can’t find out why.
Do yourself a favor and do not get this points program!
"This app is excellent! I faced some challenges initially due to my lack of understanding, but the support team was incredibly helpful"
Programme simple et efficace
Développeur à l'écoute si besoin
vraiment pratique
A feature rich loyalty app that is much more flexible than others I have looked at. Very impresses with their customer service. I asked a question and they immediatly set up a google meet with me to discuss and msde some unique customisations to the widget, which was much apprerciated.
Thank you so much! It's been a pleasure working with you, Patrick. We've already implemented the custom request of having the review widget on a hosted page within a day and also have noted other suggestions which we hope to implement soon. Looking forward to serving you and growing with you!
Paresh,
Co-founder
This app has an excellent range of features for the price for a Rewards app. Also the support is excellent. We requested a few features and they added them right away. This app truly stands toe to toe with other apps that cost double or more per month compared to Points VIP. We will see how things work over the next few months but so far so good. Would highly recommend this app.
Absolutely love this app! We are now able to have a rewards system which we were thoroughly lacking and amazing customer support when we need it! We are also able to track influencer marketing and reward them inhouse. Recommending it 100%
Thank you so much! It's been a pleasure working with you, Vinay. Ever since we've onboarded you, you have keenly provided feedback on almost every aspect of the app on how we can improve. Also, you have been one of our biggest supporting merchants out there- and have recommended our app to many! Thanks a lot for that- we really appreciate it :)
Paresh,
Co-founder
Super support